UPS is have a rough week

Anonymous-0 · Dec 28, 2013

I just received an early delivery update notice on a Monday delivery.

Scheduled For Early Delivery On:
Tuesday, 01/02/1900, By End of Day
Originally Scheduled For Delivery On:
Monday, 12/30/2013, By End of Day

I know they are trying to do the best they can. To many are blaming UPS for problems caused by online retailers actions to boost sales, buyers waiting until the last minute and bad weather.

Anonymous-0 · Dec 28, 2013

Your right on. I have friends that WORK for ups and it is no picnic. The package delivery drivers earn every dollar they make.

Dick2 · Dec 28, 2013

Really boils down to people failing to plan and shop earlier in a more orderly fashion - and then blame UPS for not delivering to cover their laziness.

We mostly finished Christmas shopping in August, so no worry about delivery.

IaGary · Dec 28, 2013

Yup they tried.

In the Iowa City area they even rented U Haul trucks and put more guys on the road. They still could not get it all done.

On line stores were promising delivery to get the sale. And maybe the shopper should think ahead a little.

Gary

showcrop · Dec 28, 2013

I ran into a UPS driver after work at a parts counter yesterday. He told me that Amazon did it to them. He said that UPS has never guaranteed delivery at Christmas time but that Amazon was selling it, and that Amazon is too big a share of UPS business to go against them, so they had to just suck it up.

IH2444 · Dec 28, 2013

(quoted from post at 09:00:49 12/28/13) Yup they tried.

In the Iowa City area they even rented U Haul trucks and put more guys on the road. They still could not get it all done.

On line stores were promising delivery to get the sale. And maybe the shopper should think ahead a little.

Gary

But it is OK for UPS to promise what they cannot deliver?

Not running down UPS but they did make promises too.

btw all my orders arrived on time from Amazon.
Thanks to Amazon and UPS.

It is all the (insert either external_link or Bush here) fault!

Actually the problems we have are mostly OUR fault for accepting what is handed us.

Traditional Farmer · Dec 28, 2013

UPS needs to put up a sign like I've seen a few places "Poor planning on your part does not mean an emergency on our part".Anyone who ships around Christmas should have the good sense to plan ahead and get packages or orders in early.

T in NE · Dec 28, 2013

Normally next-day or 2-day shipping would make it. But the online stores didn"t take into consideration all the variables that can affect that schedule- weather, volume, etc, UPS and FedEx are catching the crap that the people who expected that they could order 2 days before Christmas and still get it tomorrow, and the online stores, should be getting.

UPS and FedEx should be putting a sticker to that effect on every late package they have.

Most of the stuff UPS brings out this way comes parcel-post. They drop it at the post office, who delivers it.

IaGary · Dec 28, 2013

Speaking of UPS having USPS deliver.

I saw my postal carrier leave the post office on Monday.

He has a jeep Cherokee and it was full from front to back.

So they were busy as well.

Gary

farmerwithmutt · Dec 28, 2013

i have worked at differnt times as a truck loader if people could see what actually went on.it never ceases to amaze me how everything is tossed in the back of a semi loose sent half way accross the us dug back out put on the local truck all on next day delivery. It is a marvel if you stop and think about it. My favorite sticker was i am a cute fuzzy pink sweater please handle with care!

Anonymous-0 · Dec 28, 2013

Amazon has a distribution center outside of Indianapolis. Heard they doubled their employee workforce by adding 2500 pt time workers six week before the Holidays. Think about how many online orders 5000 people could dump on UPS in one eight hr shift. This is just at one distribution center in the US.

Anonymous-0 · Dec 28, 2013

One time I was dropping a package off at UPS.. An older lady was dropping off a package of chocolate "goodies" she had made for her Grandson.. She asked them if the driver could keep them in the cab, so they would not melt.. They were going to Arizona in July.. LOL.

john in la · Dec 28, 2013

UPS has some of the rudest delivery drivers out there. Get in there way and you can find out this for yourself.

I really do not blame the drivers personally but rather their management.
Urban drivers leave the yard with over 100 stops on a normal middle of the year day; and have to do pickups on top of that. Enough to put anyone in such a rush to drive them to rudeness.
So yes they earn every penny they bring home.

Its a rough time of the year for everyone including the company I work for. Even though we had drivers working 7 days a week for the last month we still had a few swing sets that did not make it for Christmas day.
People order at the last possible minute and then want you to jump threw hoops to schedule the delivery around their work schedule.
I mean if you work normal business hours and can not be home to take delivery why order something over the internet. Spend the extra $20 and buy it at your local Lowes or Home Depot when you are off of work.

fixerupper · Dec 28, 2013

For one thing the news media blew this way out of proportion. This is the holiday season for Pete's sake. We should know our nation's package delivery system is overloaded. It always is overloaded for a couple of weeks in December. Today's society wants instant action from those who provide us our goods. Those who didn't order till three days before Christmas should not have expected receipt of their order in two days. A couple of weeks ago I ordered an overhead light for the shop with a promise of three days delivery. It arrived by UPS eight days later instead of three but I wasn't surprised or upset because I knew it's 'the season'. Jim

teddy52food · Dec 28, 2013

I had a box that said FedX on it delivered by a truck that said Bargain on it. They must have rented extra trucks & drivers.

waltdavies · Dec 28, 2013

I ordered a new monitor for my computer it said it would delivered on the 24th. I waited all day knowing the guy would be late, I never saw the the big truck go by my front window the mother told me to look outside the back door at 9:00 sure enough it was sitting right there by the door not more than half an hour after I had checked. My house is funny people drive right pass my front door and then come in the back door.
Walt

JerryS · Dec 28, 2013

My lady friend's Christmas gift was guaranteed to be delivered by UPS on Christmas eve. She got it yesterday. Big deal; she liked it as much yesterday as she would have on Dec. 24.

Mike M · Dec 28, 2013

Too bad Christmas has become ALL about the gifts !

BobnUt · Dec 28, 2013

SO, are they really going to deliver it on:

Scheduled For Early Delivery On:
Tuesday, 01/02/1900, By End of Day

somebody is off their rocker!!!

Texasmark1 · Dec 28, 2013

Have seen quite a few around here; one ton truck with a box on it, same name and one driver. Glad to know whose running them.

We get great service out of UPS here. I lock the gate at night and numerous times the driver will take the package, hop the bar across the driveway and truck it on foot to the back door a couple hundred feet away. Find it in the morning.

USPS has done real good with the competition. Have hired extra drivers and delivery vehicles. Come down the driveway during the day and hand you your package. No more of this baloney notice in the mail box to go to the PO to pick up your parcel. Nothing like competition.

Mark

M-MAN · Dec 28, 2013

I'd hate to work for either of those outfits this time of year. Run you to death & still people complain cause they didn't plan ahead. I've got great service from all three lately. Got a package in the mail today that I ordered from California Thursday. 2 days from one coast to the other is impressive to me.

T in NE · Dec 28, 2013

And out here, it's so far between anything, that it makes more sense for them to drop it at the post office and have them deliver it. The post office gets some more business, and it saves UPS a lot of time. My road is 21 miles from hwy 6 to Stockville, and there's 12 residences on it, 2 share a driveway, and one is on the side road but is addressed on this road (it used to curve over through their yard).

Anonymous-0 · Dec 28, 2013

I ordered some crabapple jelly from a NC supplier, Christmas morning. Got here tonight. WTFP. I thank God every day, I live in the greatest country, in the world, where we get to b!tch at minor things.

bobs old iron · Dec 28, 2013

i don't fault them, they all had a bad week, ups, fed-ex, usps, when bad weather doesn"t help, everyone who ordered at the last minute wants it yesterday,,, i wounder what happens when they make a promise at there job and don"t provide,,, there your horse of a different color... order it with enough time and don't get mad at the carrier for your stuipidness....

Mark - IN. · Dec 28, 2013

I'm waiting for the class action lawsuits to begin.

"Sure Christmas is always on December 25th and we could have shopped earlier, but we didn't, and now little Johnny can't sleep at night because he was counting on his new gift that didn't come in time, so now little Johnny is going to be screwed up for the rest of his life, and its all the fault of UPS and FedEx, so we are suing them".

I can hardly wait for the news reports of class actions to start rolling in.

Mark

Mike in Mn. · Dec 29, 2013

I ordered two odd ball size hole saws from Amazon in the middle of the night on Dec. 21st and paid for 2 day ship, confirmation came back and said delivery the 24th, came in from the shop for a Pb. at 5:00 pm and they were sitting by the house door. I was kind of surprised,but used the one yet the same night. UPS delivered.

NoNewParts · Dec 29, 2013

all 3 do a good job in my rural area.
This time of year...what ya gonna do. delays happen
going to the store now will get you the same problems, long lines, madhouse....
couple ideas,
get to know your delivery people.
my UPS driver stops in my shop with deliveries to see what
I'm working on and give a treat to my dog.
after you know them, they will drop stuff off that normally people have to sign for. mailman will too.
until my driver trusted ME, I had him leave me a stack of those
sign-it notes and I left one signed pinned to my door when expecting a delivery.

770 D gal · Dec 29, 2013

We usually get good service from all three (UPS, FEDEX & USPS); however received package with broken merchandise on 12/26. I think this was in part to the holiday rush PLUS poor packaging from the shipping department. This is the first such broken item we have ever received, hopefully item will be replaced with no problems.

Wesley Stephens · Dec 29, 2013

My brother worked at the UPS distribution center in Raleigh loading trucks at night for a while in college. They paid well and provided benefits to part time people, but they earned every dime. I don't think folks should give them a hard time about the late packages. With so many last-minute orders coming in they really had no way of knowing what the volume would be and their equipment, workforce, etc... can only handle so much volume at one time. The amount of online shopping varies from year to year and apparently there were lots of late orders this year due to sales, promotions, etc... and UPS, Fedex, and the post office had no way of knowing how many there would be until the orders were placed. I know they hired extra people, rented trucks, lengthened hours, etc... but you can only do so much of that in a couple of days. I'm sure they'll all be figuring out some new contingency plans though. Our regular UPS driver came here for a couple of deliveries pretty late in the evening driving a rental truck. I imagine he emptied the UPS truck and went back and picked up a loaded rental for more deliveries.

UPS is have a rough week

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