It is DEAD, Jim!

Bob

Well-known Member
Apparently, Mother DEERE finally killed off the old parts lookup site in the last day or two.

*&^$, I hate "progress/"improvements!
 
Yes, it happened last nite,,and it's killing me,,Darn it,I can't print a parts pic, or make a parts list to copy and past,,I use to make a list and staple it to my work orders ,,now I need to re-think this whole process...They are screwing up a good thing,,just like they are doing to the new tractors...
 
I was told last week at deere days that jdparts was going away and you have to go thru your dealer to access the website.
 
(quoted from post at 19:31:40 02/09/19) Apparently, Mother DEERE finally killed off the old parts lookup site in the last day or two.

*&^$, I hate "progress/"improvements!

I totally agree. My bookmark for the "old JDparts.com" changed to open the "new fangled JD parts catalog". I've been attempting in the last few months to get acquainted with the new fangled parts but I don't like it.
 
Sure enough, what I have bookmarked as "John Deere - Parts Catalog" that I've relied on for some 30 years now takes me to: https://partscatalog.deere.com/jdrc/ which is the new parts advisor site. I've been avoiding it like the plague. Just for kicks, since I need to tighten the tension at the pivot point of the engine speed control lever on my '96 855 CUT, I decided to try looking up that lever and linkage and find out where the tensioning nut is located and how to get at it, tucked down under and behind the fuel tank as it is. Try as I might I couldn't find it using the new site. What a pain in the butt! I found a lot of other stuff and it took me to every other lever that's on the little tractor, but that one isn't there, or to my knowledge it isn't there. I sure wasn't successful in finding it!

How are we going to fight this?

Swamp our local dealer's parts desk. Go there every tine we need help and swamp them to the point that they get mother Deere's attention! Gosh, that would take a lot of my time and my dealer is only 2 miles away!

Ask the parts guys to have a sign-up petition at the parts desk? (Maybe thet wouldn't 'cause just maybe one of the reasons for Deere's going the way they have is to divert more parts and service business to their own shop!

How could we get the strength of this forum behind us?
 
I feel the same way about this,,most likely it is part of the Deere Master Plan to force us to the dealer,,,I have not been to a dealership for near 3 years,,it was so frustrating to wait till some one that had no idea what they were doing to take my order,,I am hoping that some thing will play out and a different way will show up to be able to at least make a parts list copy,which I can not do now...In the past I would generate a list with the cost of the part and cut and paste it to an e-mail directly to a parts person that I chose to deal with,,then I would have a copy of that e-mail to keep for record and later staple it to my work order,,what a mess this is now...
 

lfnel
By chance is this the parts schematic you were looking for? If so it appears one needs to tighten nut(key 14) while securing capscrew(key 3) to put more tension on friction washers.

mvphoto31156.png
 
Doesn't do any good to go to the dealer. They don't
know how to look up parts either.
Two different times last year I had to look up parts
for people that the parts men couldn't find.
 
I liked the old site as well, even though my experience is somewhat "tainted".
I quit working at the local dealership 6 years ago and until that time had used various parts systems that were in place.(Remember microfiche?) Each successive system had its drawbacks and learning issues. I cannot say they got better with time. The current system really depends on the parts purchaser to know what they are looking for. As an example, I was recently replacing the primary countershaft in a 7720 combine. Yes the right and left bearings are different, no problem. The lock collars are the same but in the new catalog they have two key numbers and two part numbers with the quantities shown as 1 each. On the next page there could be a similar view with the quantities/part#/number required set up completely differently. Sometime the descriptions are laughable. The kit for resealing a front hydraulic pump shows as "hydraulic pump" the kit for resealing a Waterloo SCV shows as an engine block.
I still order my parts by looking them up, doing a list and calling the dealership. I get along with the parts guys and feel their pain. Two of them have been there for a combined 60+ years and have seen a lot of changes. They still know numbers of old stuff but like me shake their heads at some things (DZ part # oil filters????)
Change is constant I guess, like it or not. To me though it makes my old paper parts books more friendly.
 
Tim I feel your pain. I very commonly printed a copy of a parts page to take to the shop so you could have it right there when assembling or taking some thing apart. I copied pages and posted them on this sight to help people. Not anymore.

What this change as done for us is we are buying about half the parts we used to from JD. More aftermarket and old stock parts off EBay and other sites. As for our local dealership they might as well close it down. They have one good parts guy, he is swamped, and three knuckle heads that waste your time. We are getting our JD parts either online or from a dealership 40 miles away. They have better service so far.

I have been using JD parts systems for over 40 years, started with books and microfiche. Then moved to computers systems. This current system is total garbage. I have a JD 4250 PS apart in the shop right now. I worked for over two hours yesterday to get a parts list put together. Never got it done. Finding some of the clutch pack information must be not be customer possible now. You used to be able to price the Re-maned assemblies they are not linked/listed with the clutch pack information anymore. I called a parts guy I know at home and he told me you have to look them up on the dealerships system not the public one.

He also told me he has heard that the JD system will soon turn into a customer login type like AGCO has. Meaning if you want prices and parts location your going to have to have a JD dealership sign you up. With AGCO I never have had any of the local dealerships give out any logins. They want you to use the quest side and then call them for pricing. Their reason is AGCO allows them to have different "list" prices. They can chose their markup. There is not an official AGCO list price on parts.
 
I have a feeling that keeping the pricing to that particular dealer is one of the reasons for this,,that way they can mark the price up and we will not be able to compare it to others, this shows me more of how Deere is not caring about us more and more,, I am about to throw my Deere hat into the feed grinder...
 
TimS it is funny you should mention throwing your JD hat away. Earlier this winter I did not have any hats that were not mesh/summer ones. I stopped and bought the first hat I have had to buy in years. I did not want one that showed anything JD on it for the first time in my life. It has a small US flag on a blue Denim hat. Funny how times are changing.
 
That's the one everyone is complaining about.
Now you are automatically directed to it when
you login to the old site.
 
I agree the old site was better in a number of ways, but its gone. I have been going to the JDParts Homepage for quite a while expecting the old site was going away. You can either enter a model number there and it defaults to the new catalog or select the "Previous Catalog" and wait to enter the model number after it opens. The previous catalog has a print option the new one doesn't. I corresponded with JD Support about not being able to print the key numbers with the list in the new catalog and was directed to use the previous catalog for printing. Just waiting to see what the future brings from them next.
 
Times are changing,, and Deere Loyalty is falling,,of course that means nothing to the upper leadership at the corporate office...I am up to my neck in Deere repair,,and I will have to "Deal with the Devil"...but I am falling out of Love with the New Deere point of view...
 
I was in a group, and we had appointment to go thru the John Deere tractor assembly, they treated us very good, like they always do, when i have been in there presence, but they made a point to tell us, we still make parts for the old 2 cylinder's and etc,i thought they said once a month, it must be a corporate decision, that enough is enough. We got to keep busy with something JD !!
 
I would always buy a parts and a service manual when I bought a tractor. I have a 4250 service manual but I did not buy the parts book due to it being on line. My local dealer has not had any green spray cans for a month now. They brought the last one that was in there 7 stores down for me and charged me $5 shipping!
 
There is no such thing as list price around and there never has been I have 3 different dealers and they have 3 different prices the worst price being the most local dealer
 
They are all sure that they have us by the short hair,,and in a way they do....I buy what I can else where, but some things I just have to get from them,,but paint, oil, AC parts, clutches and engine parts I get from other suppliers, and I make sure that they are good parts,,the trinket stuff that they keep in the show room I do with out,,and so do a lot of people that I know,,for the most part all the tractors are near the same any more, just a different color,,so a lot of people are looking at that different too...
 
Thanks, but where'd, how'd you find it? I wish I could read the key numbers in the diagram you posted. Is that one you had around from the old parts system?
 
(quoted from post at 22:06:50 02/10/19) Thanks, but where'd, how'd you find it? I wish I could read the key numbers in the diagram you posted. Is that one you had around from the old parts system?


Photo is from new parts. To locate some parts one needs to "guess" how the parts catalog authors named some parts. IIRC I located that photo under throttle control. Does enlarging photo help you to read parts key#s? Due to the fact that I was employed by a JD dealer for over 21 yrs probably gives me an advantage on how to look up parts on JD's website over the average person.

mvphoto31232.png
 
(quoted from post at 16:05:52 02/11/19) Well that stinks. How do you even see prices. I have a dealer selected....Very frustrating.

If you have a dealer selected then enter part number in your shopping cart then view shopping cart for price of part.
 
Oh yes,, it is very bad,,,it's hard to believe that they could screw some thing up that bad....I'm about ready to dig my Micro-fish out...
 
Yes, Jim...then what,, you can not make a list or copy it...all you can do is send it to your dealer, and who knows if and when it would be acknowledged..O was copying and pasting each number to an e-mail and sending to the person I deal with,,slow and awkward...I wonder who the Instien was to make this happen???
 
Tim S I buy what I can aftermarket I do buy filters at John Deere and some parts are cheaper at John Deere so I get them at the dealer but I do my research and try to find the best price on parts I can . My stuff Is old enough I have lots of options when it comes to parts If I?m not in a hurry for them
 
(quoted from post at 18:11:37 02/11/19) Oh yes,, it is very bad,,,it's hard to believe that they could screw some thing up that bad....I'm about ready to dig my Micro-fish out...

Not me on utilizing Micro-fish. I hated to look up parts on that system.
 
(quoted from post at 18:14:46 02/11/19) Yes, Jim...then what,, you can not make a list or copy it...all you can do is send it to your dealer, and who knows if and when it would be acknowledged..O was copying and pasting each number to an e-mail and sending to the person I deal with,,slow and awkward...I wonder who the Instien was to make this happen???

One can put parts needed in personal shopping cart then utilize "snipping tool" to make a photo to take to dealer or as you stated send in an email.
 
It sure is Nasty to navigate through it...and I am sure it would be easier to get Deere to start making 4020's again,,than to get our old parts site back...
 

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