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All about turnover

S

Shetland Sheepdog

Well-known Member
Bought a positive battery cable for my 3910 last December. Never got around to installing it until yesterday. I found that it was 6" too short! I found the part number on the old one, so back to the dealer's I went to get the correct one. Took the first new one back and exchanged it for the second new one. The second new one was identical to the first, except 6" longer. The first one cost $78.00, the second one cost $48.00, so I got a $30.00 credit!
 
"It's all about turnover" I figure the dealer puts the same % markup on all. I figure CNH sets the price according to volume of sales.
Now the bad news: Got the cables changed out and connections nice and shined, only to find that the problem was still there! Let me backtrack a bit! 1st, tractor cranks slow, so I hitched up the charger! 2nd, Charger shows full charge, still cranks slow! 3rd, clean connections & replace cables, still cranks slow! 4th, check battery with hydrometer, Dead cell! 5th, put charger on new battery that's also been waiting since last Dec! I'll change batteries this afternoon!
 
I'll just slip in my two cautionary tales, one personal, one oft-seen but not personal...

Personal - the ends of cables can be a problem. As I was about to unbolt my starter to go see if that was why the tractor would not crank with a good battery, I was unbolting the cables from it, and the end of one fell off in my hand. Quick trip to the welding store got a new end crimped on, good as new and a lot cheaper than auto parts/tractor parts.

Not personal - the tendency of the clever Ford routing of the positive battery cable past the projecting seam on the fuel tank to light the tractor on fire when the insulation wears out. Keep an eye on and/or sleeve that cable.

Chappel's certainly charges more than my "local" New Holland dealer (Dalton, MA), as I found out when I was driving past them and opted to get some parts I needed "Right Then" - then I found out I needed more parts and got them from my local dealer, and price-checked what they would have charged for the others.
 
I'm not doubting that Chappell's % markup may be higher than some other CNH dealers, lot of overhead there! I do think that their % markup is prolly the same across the board, thus the battery cable price difference was most likely determined by CNH's pricing!
JMHO, Dave
 
Is Dalton Tractor not, now? I'm not a frequent customer, so if they have stopped, it could have been a few years. That will leave me going to NY for parts, if true. Add another half an hour to the trip needed...
 
They haven't been for a while so far as I know. I ship parts to Northern Berkshire County more often now than in years past. I think a guy I work with shipped parts last week to a guy that used to work @ D.T.
 
(quoted from post at 13:52:27 08/04/13) They haven't been for a while so far as I know. I ship parts to Northern Berkshire County more often now than in years past. I think a guy I work with shipped parts last week to a guy that used to work @ D.T.
Click to expand...

Where do you work Rick B?
 
(quoted from post at 17:22:21 08/04/13)
(quoted from post at 13:52:27 08/04/13) They haven't been for a while so far as I know. I ship parts to Northern Berkshire County more often now than in years past. I think a guy I work with shipped parts last week to a guy that used to work @ D.T.
Click to expand...

Where do you work Rick B?
Click to expand...

After twisting wrenches for 15 years or so here, I'm the parts manager at Pine Plains Tractor & Equipment in Dutchess County, NY
 
They stopped carrying NH well before Keats went out of business, so I'd say it has been 6-8 years. It keeps getting harder to buy parts from a store around here.
 
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