wore out
Well-known Member
We've been heard!
Here's the replied I received after grumbling to FIAT about their new parts site:
"The Customer Relations team for Case IH let me know that you have been having some issues with the new eCommerce site, specifically regarding aged or inactive part numbers. The issue regarding missing part number or part descriptions for parts that are no longer available has been brought to our attention. We are working on finding a solution to display these inactive parts. We expect it in the next 4-6 weeks.
If you have additional feedback on this or other issues regarding the new MyCNHiStore, please feel free to share them. We carefully review both customer and dealer feedback and concerns about the new site and are constantly adding new features or making adjustments to current ones."
Here's the replied I received after grumbling to FIAT about their new parts site:
"The Customer Relations team for Case IH let me know that you have been having some issues with the new eCommerce site, specifically regarding aged or inactive part numbers. The issue regarding missing part number or part descriptions for parts that are no longer available has been brought to our attention. We are working on finding a solution to display these inactive parts. We expect it in the next 4-6 weeks.
If you have additional feedback on this or other issues regarding the new MyCNHiStore, please feel free to share them. We carefully review both customer and dealer feedback and concerns about the new site and are constantly adding new features or making adjustments to current ones."
