LJD, that's some good info. I did take your earlier advice and switched to Millenicom with good results. Although their service (over Verizon) isn't quite as fast as I had with AT&T, it's an order of magnitude better than Sprint. For a little less than I was paying for AT&T I now have a 20 GB cap instead of the 5 GB AT&T cap.
I also purchased a Cradlepoint MBR95 3G router. This is a great piece of hardware and essential for anyone using a 3G USB modem. Just plug in the Novatel USB760 and you have both WiFi and ethernet, it works flawlessly and I've never experienced a dropped signal.
What I didn't realize is that the Novatel USB760 3G modem has an external antenna jack. It's plugged and Millenicom ships the device with no documentation. I'm going to give the external antenna a shot; when we were at our fourth-floor condo in Florida the service seemed to be a bit faster than we get here at home.
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