Don't get me started on Mastertoolrepair.com......Just got off the phone with 'em. I ordered a couple parts early last week, with delivery scheduled for last friday. (UPS ground) After part didn't show friday/monday/tuesday, I called today to see where it was, and in addition, request they email my invoice (with tracking number) as was promised last week. The person on the other end first "played dumb", then finally said it would be here friday (day after tomorrow) at first she wouldn't give me tracking #, but finally relented and sent it along with invoice. After checking the tracking #, Seems it's coming UPS red. (overnight air) and will LEAVE MASTERTOOLREPAIR tomorrow. Long story short, after they charged my credit card last week, they plian ol' FORGOT ABOUT ME and my part until I called.
Now, to add insult to injury, just found out I could have got the same part LOCALLY, no freight cost involved, at a slightly lower price, and had my compressor up and running last week.
Doubtful they'll get much more business from me in the future.
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