The reason they stick to the 20% duty cycle thing is likely because it's a consumer product and they assume that consumers have no understanding of things such as duty cycle. It's safer and easier to tell you that it's good for 20% and have you never destroy the darn thing than it is to explain to you that it can gradually do more as the amperage decreases... As an entry level welder competitively priced with other entry level welders that all have 20% or less duty cycle it's probably not worth the bother to claim more. As far as them sticking to their story... I would expect you got a very entry level person in a 'customer contact center' who probably doesn't even know what the welder looks like let alone how it works... and they read a script off to you. Specifications say 20% duty cycle...
I have one of those welders. I took it apart a long time ago when the fan failed... but I honestly can't remember how large the wires were to each position on the selector switch. I would be inclined to say they're all the same on mine...
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Today's Featured Article - Farmall 460: That's My Girl - by LeAnn R. Ralph. How many sounds can you think of that are as familiar to you as your own breathing? What about the hum of your refrigerator? Or the thump of your clothes dryer? Maybe the engine of your car? You hear those sounds every day, and you don't think much about them, do you. I can think of a few common, ordinary sounds in my daily life, too.
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