Like I said I bet that the youngest(lowest paid service tech) they had worked on your baler. Then he had to spend time "studing" the manual to try to learn how to set/adjust the baler. You paid for the work and training him.
The only thing I can say in their defense is that on an old 14T you have to some times "cheat" the timing just a little because of wear on the knotter drive gears. What happens is you line it all up like the manual says to do it and you find that the chains want to be between links to line up with the sprockets. SO you have to think about what direction the knotters are being driven then take the slack out in that direction and install the chain then.
Adjusting the rest of the knotter is not that hard IF you have some experience in adjusting them. If it is your first few times it can take awhile. I sure would not have wanted to have been charged $100 per hour the first few times I was learning how to adjust them.
If the 14T was mine I would have just boughten an original operators book and adjusted it myself. Then if you had any issues you could have asked on here. There are several people on here that can adjust knotters well enough to help on line or on the phone.
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