Posted by 730d se on January 01, 2010 at 06:14:50 from (205.188.116.78):
In Reply to: Re: Harlan Kruger posted by Harlan Kruger on December 05, 2009 at 16:10:37:
Never bought from you, don't know you, therefore I can be unbiased and objective. I said this once before and I will say it again. If you spent the time and effort with the sales that did not go as well as you do trying to show how some people are happy, you would have no problems to speak of. This business has edges that connot be avoided. Tractors look and drive different to different people. One person could care less about a little repaired area for instance, while another is not going to accept it. These things cannot be avoided. What sends the red flags up is when a seller WILL NOT reply to a buyer when there is a problem. There should never be any delay in getting back to someone that has a problem, issue or question about a purchase, even if you do not initially agree with their concerns. I do not know many sellers that delay depositing the checks, so just keep it syncronized.
Yes, there are a few buyers that are impossible to please, or just want to keep beating you down on price. But you will not be red flagged if you can show where you honestly tried to solve the problem. When you duck out, it is an invisible admission to guilt, no matter what the case may really be. This a tough, hard business that requires excellent and honest communications to keep the red flags down. If someone is not willing to put in that kind of effort, maybe they should seek another means of income. There was a guy around here that used to buy and sell tractors and equipment. If you called to purchase, you ALWAYS got him or got a quick returned call. But if you called and had a problem, you would either never get a call back, or, if you got him on the phone, he would say he would call you back and never did. The word finally got out to enough folks that he could no longer make it selling tractors, what a darned shame too. He was "doing good", as far making money. LOL Some folks today have it backwards. Profit is never garanteed, but it is what is left over only AFTER the seller has taken every possible step to make sure the buyer is getting what they expect. Try it, my bet is that your problems will be greatly reduced.
We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today. [ About Us ]
Today's Featured Article - The Ferguson System Principal An implement cutting through the soil at a certain depth say eight inches requires a certain force or draft to pull it. Obviously that draft will increase if the implement runs deeper than eight inches, and decrease if it runs shallower. Why not use that draft fact to control the depth of work automatically? The draft forces are
... [Read Article]
All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy
TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.