First off they are NOT PARTSMEN anymore they are contour help ( and not much help at that) , They could care less if you come in or not as they are only there for the paycheck. 99% of them have no idea what the part is or care what it goes on and they could care less. It has come doown to the fact that they hire any warm body off the streets that will show up for work 99% of the time . Just like going to the big box parts stores . The person behind the contour has no working knowledge of the car of truck your working on and has less a clue what you need and if it is not on the computer screen they have no idea. Just like the other day when one of the guys posted on here on how to adjust a clutch on a 706 as he went to the local dealer and asked the question to the service manager and was told that it took special tools and a TRAINED Tech to do thisd job and the SPECIAL TOOLS TO DO THIS WITH WERE LONG GONE. Talk about feeding a line of B/S to someone because they did not want to to that simple job that takes less the a half hour on and OLD tractor owned by a little guy . Or the B/S they try and feed ya at the car dealerships if your a woman or a guy that has no idea what is going on . This is totally wrong . I have been there with the dealership where we bought our Durango several times with the NEW help that does not know that i am a OLD Chrysler master tech and OLD chrysler parts manager . Ya can not hand me a line of B/S and they really hate to be called on it too.
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