Posted by rudy2 on August 30, 2010 at 15:05:24 from (76.104.141.105):
Just wanted to let you guys know of a bad experience I had recently with "Crawler Heaven". This is the second order that I placed with them and although the first order took a long time to receive, I did at least finally get it. Not so this time.
So here is the story: 3-1/2 weeks ago I ordered some parts from Crawler Heaven for my Allis Chalmers HD-4 steering clutch. After two weeks and no parts I left a phone message. A week later I left another phone message plus an email. A couple of days later I left another phone message for a total of three phone messages and an email. Today they finally responded and said that "they were too busy to process my order, sorry". This is the worst customer service I have ever received from anyone and I will never do business with this flaky outfit again. It has cost me 3-1/2 weeks of frustration and lost time and now I have to start all over again with someone else. They didn't even seem to think this sort of business conduct was unusual. What a bunch of useless idiots. I would stay far, far away from these folks.
So, where can I get reasonably priced steering clutch parts for my Allis Chalmers HD-4? I already have new clutch discs but need a new pressure plate, throwout bearing, and clutch back-plate bearing.
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Today's Featured Article - Madison's County - by Anthony West. Philip Madison has been a good friend of mine for quite some time. He has patiently suffered my incessant chit chat on the subject of tractors for longer than I care to remember, and on many occasions he has put himself out, dropped what ever it was he was doing, to come and lend a hand cranking handles, or loading a find onto a trailer. Although he himself has never actually owned or restored a tractor, he was always enthusiastic and always around helping with other peoples projects.
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