Crawler tractor rental with operator

Ann Smith

New User
Hi all!

My name is Ann and I just joined the forum, I’m also a new comer to crawler tractor rental business. I’m still trying to understand it all and our little company (just me and my husband) is still navigating through all the different ways to approach the industry. It’s a tough economy! I was wondering – for those of you involved in the industry (especially veterans) business owner or not, what are some of services, tools, strategies, or latest resources you find helpful or profitable in doing your work or - business? Online or offline, I’m sure there is quite a lot in both right?!


Thanks and God bless!
 
I rented a Kubota compact several years ago. With front bucket.

That tractor was junk, but it was $250/day with delivery. The steering broke and it was down for 3 hours during the 10 hour period that I had it and the guy took some money off the bill. The tires were bald and looked like it went through a riot in the city of Detroit.
I guess what I am saying is....fix the equipment when it needs to be done, And be ready to give deals. Everybody wants a deal.

When I rented that Kubota there were other places that I called and one place wanted $600 per day for a large Terex wheel loader, I would have got a lot done in a day but I would have had to cut down trees to fit it in the back of my property.
Tree chippers are a good rental item, so I am told.
Carry the right insurance cause people can get drunk and stupid running heavy equipment.
Good luck.
 
the biggest tip i can offer is when renting the unit out, make sure the renter knows how to operate the machine and has the right machine for the job, ive seen a small rental backhoe tractor literaly broke in half at the bell housing because the renter [ an insurance salesman] didnt know how to run the backhoe, he was removing tree stumps, since he had no idea how the backhoe worked or what he was doing, he was ramming the corner of the tractors front bucket into the tree stump, trying to uproot it, his expensive lawyer got him out of paying for the destroyed tractor
 
I do some custom spraying and hay work. When sttling up with the customer I always lop off a few acres or a little time so that he pays less than my original quote. Leaves hip happy and I'm the first guy he thinks of when he has another job. Think REPEAT business.

Gordo
 
Ann, need more info to offer any good advice. What types and numbers of equipment do you have? Are you renting equipment, or doing custom work for folks with YOUR operator? Location - - near large city, suburbs, or country town? What kind of farms/ranches/businesses in your area? Lots of industry? pipelines, gas well drilling etc. What competetion do you have from other local area rentals/operators? Employees? Tom
 
Not to sound negative, but you need a good cheap mechanic that knows the equipment, a friend in the parts business that can get you deep discounts, etc.
With the way most equipment is the mid range is built today, the machine runs out before the time needed to pay it off.
If you go with the larger equipment, they will hold up better but then your investment is deeper.
Poor and inexperienced operators can ruin an anvil with a rubber hammer. Be strict about who climbs on board to operate.
 
Friend of mine is in that business,pretty sure every customer buys insurance before a machine leaves the yard plus the company has insurance on them. Every customer has his credit card "swiped" to. He may discuss it with you if you gave him a call, I'll try to get his business phone number for you. where are you located.
 
Not to sound rude, but maybe you should look for another line of business that you do understand! I mean, if you dont know what youre doing to start with, and have to ask advice about it, maybe you shouldnt be doing it.
 
I am always amazed at the answers on here and how they vary from diffrent parts of the country. In our farming operation we have two dozers, a drit pan and two track hoes that we do custom dirt work on the side for our customers. Never been an issue with insurance or credit. When we finish we give them a bill and get our money. I would tell any one geting into the custom bussiness get good equipment and do not be afraid to charge enough to make a profit.
 
Good luck!! The last Deere dealership I worked at had a huge rental fleet. Crawler loaders, crawler bull-dozers, two log skidders, and wheeled backhoes. With the crawlers? It was pretty much a nightmare. I had to go out on countless service calls in the middle of the woods with machines that had thrown tracks off. Also several roll-overs, some sunk in swamps. Even had to rescue a few frozen solid in water.
That because some people like to park crawlers in running water in severe cold weather - so the mud doesn't freeze inside the tracks - or so the tracks don't freeze to the ground.

There are many things to know when using a crawler. It's the nature of the rental business that you'll get many who want to rent, that know nothing. It's not always easy to "screen" the dumbos out. In fact, now adays who knows? Maybe you can be sued for "descrimination" for not renting to suspected dumb-bells. Not sure if dummies are a legally protected class yet, or not.

Note also that even when you get experienced operators, some are likely to use your machines a bit harder, since they don't own them and don't have to repair them.

That all being said, we kept the rental business for many years. So, I assume it somehow made us some money. But we had a 8 full time mechanics and two service vehicles with cranes. Also a big log Deere 740 skidder for pulling out crawlers sunk in swamps and ponds.
 
I call shinaigans.....this same post (all most) was posted on electriciantalk.com....wanting to know something about tunnel lighting contractors.......I guess it is possibly legit....but.....
 
Not to discourage you but personally i wouldn' even rent out a hayfork,let alone a crawler, unless i operated the thing myself.

To many bozo's out there that don't know their A"" from a hole in the ground or don't care.These machines are to expensive to let someone abuse it cuz that's what will happen more often than not.
 
Read the post, it says with operator. I don't know why they call it rental though. It's just an owner/operator contractor. The same like a guy with a skid steer. Dave
 
It sounds more like they're just an owner/operator than a rental yard. Most places that rent bigger crawlers require the customer to have contractors liability insurance and some experience operating machinery, depending on what machine(s) they're renting. Dave
 
We didn't require anything like that, but I was never on the money-receiving-end of the counter - so choosing/accepting/rejecting people was not my job.

I'm wondering - just how is somebody supposed to prove he/she has experience or has common sense? I know many who have run heavy-equipment their entire lives and have no paperwork to prove it. A CDL doesn't quallfy somebody to run a dozer. Neither does being a farmer, logger, truck driver, etc. Also no such thing as "licensed contractors" in many rural areas. And even if there was, sometimes a "contractor" is just a person that contracts work out and has no personal experience with running equipment.

Now, if you could make somebody leave a $250,000 cash deposit - you might have some wiggle-room for jerks. But, it's likely the jerks won't have the cash.

I forgot to note one other problem with rentals that we had. Theft. We had several Deere crawlers and two skidders stolen. Somebody would rent for a day with fake ID and never come back. We were missing two, almost new Deere machines for a year. A 450C dozer with winch and a 440C skidder. Ends up they were only 15 miles away the whole time. A logger reported his own worn-out crawler and skidder stolen. Collected insurance. Then sold the stuff, and used the ones he stole from us. I had to go over with the New York BCI investigators to take apart the 450C searching for serial # Deere had hidden (for theft purposes).
 
I'm an equipment mechanic and I just posted the other day asking about what to put on brochures, etc that I plan to make up and send out to prospective clients. To be honest I got very few 'real answers' to my actual question. Still after reading all of the replies both the wide variety things said, as well as the things said several times in different posts, all gave me a good idea of what to put in my advertising. So, regardless of what is said in the replies read all of them and together you should get some good information.

That said, one thing I am doing is using the Better Business Bureau site to look for contractors that potentially have the types equipment I work on. In your case they also show the approximate number of employees for the businesses they have listed. This could be a usable tool for you as you can be pretty sure that a company with 20 employees is more likely going to have the equipment needed to do a job than a 1 or 2 man operation. So, offer up your services to these companies to help them out in taking on larger jobs, etc, etc. One thing though if you use their site over 500 times in a short period of time their 'spybot' detection program will block you from getting on there until you prove you aren't some automated spy program sitting on their site.

The main thing is don't be afraid to try anything in the way of advertising to bring in business. Like I told my wife, if I send out 100 brochures and only pick up one or two repeat customers, or even just a couple of jobs, the first job will more than pay for the little bit of time and expense involved in getting the brochure made up and mailed out. Good luck.
 
What post? I don't see the word "operator" anywhere in the first query, that's conntected to this particular thread.
 
That is what lo-jack is for.
If I had a Deere dealership and had 1 million dollars in equipment that was being rented to anybody with a credit card I would have theft protection built in. I have a neighbor that knows a guy that will steal anything....You name it.

Unless you are in the inner city and they sell the machine for scrap and get $500 for a dozer. I wouldnt put it past the lowlifes of the world.
 
I meant to post the other day reference your service truck. I would put a picture on your brochure. If it says "I have the tools to do the job and bring them with me" then I think it is a confidence builder for the customer. After all, they are hiring you because they can"t/won"t/don"t have the cool toys to do it. Ann- lot of good advice here. You will learn soon enough. Don"t slack off on getting paid for what you have done and what you are worth. BTDT.
Dave- glad to be retired electrical contractor.
 
Ann, with this tidbit of information, we could better give you a crash course on training an
African elephant to to garden work...(grin)

There is a big difference between a worn-out 1010 John Deere crawler and a herd of new Caterpillars...

Are you planning on long term rentals or daily??

Hauling is another matter??

I have seen experienced people wreck rental ag equipment by miss use...


I have rented out semi-trailers with terrible results.... One crook dumped a damaged trailer off in another state and never did pay the rental to boot.. The retrivial and repairs were on me.. Shame on me; as I got the crook out of a bind over the phone, so I had no written documentation.. This was a guy I had known for years..

Seldom would a trailer come back in a presentable condition......

Apartment, housing, and land rentals can relate simular bad stories...

One good thing for sure: you are asking questions! Ask many more before you dive into a bottomless pit with a dozer strapped to your ankles....


There are successful rental operations.. Wouldn't hurt to have a chat with a few of the managers...

Best of luck in your venture; I like to see smaller, family owned bussiness places, verses all the big chain operations..
 
I know someone who got a contract to do the dirt work for a good sized a ski area. He bought some equipment specifically for the project, including a used D-8. After he had the D-8 for about two months and the project was nearly done the D-8 lost a final drive about a half mile up the slope. He called the dealer and told them to come and get it, he had decided not to keep it. That must have been a good job for the road mechanics.
 
Ya, I see "with operator" up in the heading, but like you say; nothing in the base of the post...

I'm just going to sit back, snack on some peanuts, and save a few for the elephant...

I like to see the smaller business operators succeed... I wish them the best!

If that was your crawler, would it leave the place without you on it??? (wouldn't leave without me!)
 
First I think you need to put the numbers on table, what is the market like, how much work or rental business can you backlog, operating costs and depreciation of said equipment performing the work, include repairs maintenance, don't ever forget the undercarriage (tracks) is an expensive wear item and has only so many hours of use before it needs replacement. Every hour you operate this tractor, it has to be factored in.

Rental business, I would take into consideration JD's advice, many people know nothing about operating heavy equipment, how to perform excavation, grading, clearing tasks, or what have you. They also, like renting a car, could give a rats @ss about your equipment - worst case scenario. That is a combination that will get costly if you have to absorb the repairs or retrieving a machine.

Ideally you want to know who would operate it, what their experience is and what the site looks like, now you mention with an operator(you- your husband or an experienced operator?) that would be the smartest approach, an experienced operator who can handle the machine, knows how to work a site, dewater, grade and knows when to stop, meaning, too wet, too much rock, too small of a machine etc. etc. etc. There is no substitute for an experienced operator, trust me on that, I've been there, as I did it for a living for many years, absolutely a must to make sure the operator knows what they are doing, greases the machine, looks it over carefully everyday, tops off fluids and makes sure the tracks are adjusted when needed, as well as regular maintenance

The other option is you are an excavation contractor, which is different from a rental business. In that situation you look at a site, estimate what the work will be, cost load your equipment, operator, fuel, insurance, all direct and indirect costs, sign a contract with an owner and agree to perform the work per contract agreement, to go this route you need an experienced person to estimate the job and cost load it so the number is profitable, but don't ever forget unforseen conditions and make sure there is a clause in the contract stating so, covering you in case rock or water is encountered, you don't want to be liable for any extra work over the base bid price.


You could provide the machine, operator, after looking at a site and once you have established a profitable rate, that would be much safer than renting to a person of unknown skill, experience on a site that you have never seen.

Insurance, most rental places in this area require the customer to provide a $1,000,000.00 policy, same as a contractor renting equipment, though one did not and provided coverage through the national rental association. I used to rent from them, new D4G CAT $450/day at that time they provided adequate insurance and I was careful in my work, all on the surface anyway. You had more liability but your costs were less, it helped keep my jobs profitable. Insurance as a contractor, is expensive, last I checked, was $10,000/year for excavation and probably minimal coverage, very costly, you need to have the backlog of work to justify it. When I rented any of their equipment, I took care of it, grease as needed, cleaned the cab, kind of the exception as so many others don't, the service was well appreciated, in turn they always gave me a good deal and my jobs always made decent money. They are out of business now, but not because of the rental side, think it was their dealership that may have did it, not an easy business to sustain.
 
I didnt read all of the posts and Im sure that somebody might of mentioned this,but I will say it anyways.
INSURANCE,INSURANCE,INSURANCE!!!!!!

Everybody and there mom wants to sue you out there.

Best of luck

Stan
 
Nope, I'd never rent to anybody. I do have a friend who's in his middle 70s and a retired dairy farmer who borrows my dozers and hoes at times. But, he's one of those rare people I trust 100% with anything.
 

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