dcarp
Well-known Member
- Location
- Schulenburg Texas
I called Alexander’s in Winnsboro, TX to order a 2 spool
remote setup for a Ford 3910. Was told they were out of stock
and back ordered. Instead I was offered a reman setup(bait &
switch maybe?) for $250 less than the new one. I took the bait
and ordered the reman and was told they would ship it out
that day. 2 weeks later, I live 200 miles away, I got the so-
called kit. Valve itself looks pretty good, don’t know if it works
yet, no O-ring set to install it, and the couplers & hoses shown
in the pic’s. IMHO, the hoses & couplers are garbage. I called
back to get a return authorization and was told they would not
give me one but would send new couplers & hoses And the
O-ring kit. 2 phone calls and 2 months later I have received
nothing from them. I disputed the charge with Discover(how I
paid) and they let the charge stand since I have no
proof(written or recorded) that they would send replacements
or that the originals were defective.
So my recommendation would be to avoid doing business
with them unless you want to take a chance and be treated
like I was.
remote setup for a Ford 3910. Was told they were out of stock
and back ordered. Instead I was offered a reman setup(bait &
switch maybe?) for $250 less than the new one. I took the bait
and ordered the reman and was told they would ship it out
that day. 2 weeks later, I live 200 miles away, I got the so-
called kit. Valve itself looks pretty good, don’t know if it works
yet, no O-ring set to install it, and the couplers & hoses shown
in the pic’s. IMHO, the hoses & couplers are garbage. I called
back to get a return authorization and was told they would not
give me one but would send new couplers & hoses And the
O-ring kit. 2 phone calls and 2 months later I have received
nothing from them. I disputed the charge with Discover(how I
paid) and they let the charge stand since I have no
proof(written or recorded) that they would send replacements
or that the originals were defective.
So my recommendation would be to avoid doing business
with them unless you want to take a chance and be treated
like I was.
