Married2Allis

Well-known Member
What a frustrating experience truck shopping with Carmax. I had a 2013 Sierra transferred from another dealer less than 100 miles away. It took a week until I was able to test drive it (I should have just driven the 90 miles to look at it). ??

So I finally get to test drive it and the salesman tells me I only have 24 hours to decide if I want it or not. No exceptions ... "You'll be tying up our inventory". I said keep it.

They would rather loose a sale than work with me. The day I was there it was 35 degrees and windy. Not very many customers that day. Butt-holes.
 
I bought my last truck from car max.
Over all I am happy but it was like dealing with any other car dealer.

We went in to look at a truck that was just inside warranty with miles and time.
My wife complained about a odd smell when the heater was on.
May have been mold.
Frame rail was all rusty.
Passed on that one.

Found another truck on the lot.
1 yr old with 4000 miles.
Told them I would take it.

They gave me some out of sight interest rate.
I just laughed at them.
But they were willing to hold it for several days until my credit union could mail them a check with no down payment.
The truck is in my driveway as we speak.

At Carmax what you see is what you get.
Even if you find a major flaw that they were not aware of they will not negotiate price.
 
24 hours to decide or what? They won't sell it to you for any price? This whole thing sounds like a time share sales scheme.
 
They have this "no haggle" thing about the price on the vehicle. And then supposedly won't budge on the offer for your trade-in either. Add the 24 hours to decide -- to me that is sales pressure. I wanted this to be fun! Even if it's freezing cold.
 
If they meant they'd hold it for 24 hrs for you to say yes or no and not sell it to anyone else that's better than most anywhere else you could go, most places you don't buy and leave the lot
the vehicle is for sale to the next person with the money if ain't but two minutes.
 
Not true, most dealers want your business and will work with you. They allow a couple of days at least -- particularly if it's used. Heck I've been offered to take the vehicle home overnight before to decide.
 
So they are supposed to hold every vehicle on their lot 2 or 3 days for every tire kicker that comes thru the door while the tire kicker goes around looking for a better price?
They might have let you take it home did you ask? That'd still be within the 24 hrs.
 
dont blame you i wouldnt bought it eather, i went by a ford dealer the outher saturday looked at atruck thy had priced it got ready to leave salesmac salesman comes out and says take home keep itfor a few days and see what you think , now i live80 miles away he knows how to sell a truck called me a few days later came down anouther 3000,so there are good dealers out there.
 
So the salesman had ESP and knew he had it sold within 24 hours or maybe he meant they would send the truck back to the other location within 24 hours. I wouldn't deal with a smart mouth like that either. I don't expect
anyone to hold anything for me if someone else comes in ready to pay or sign on the dotted line but
I won't be railroaded into buying before I have decided to buy, if I miss the deal then its my
fault.
 
The salesman did not have a buyer waiting, I had the truck reserved the week before. So that was my point to him ... you could not sell the truck to anyone else for a week while you had it moved to my location, but you won't give me more than 1 day to decide?
 
First I am not familure with car maxx. BUT Why did you not drive the 1-2 hours to look at it and go from there!! Never herd of tying up an item for a week what if it went a week and you backed out and some one had wanted it half way through? Also never thought much of this reloacating an item just for someone to look at it.
 
Bought a 5 year old Buick Park Avenue back in 2005 or 2006 from a "mega dealership" near us. I went there to look at 2 cars. The first was the Park Avenue and the other was a Pontiac Bonneville. The salesman irritated me from the start, but I kept my composure. I first asked about the Park Avenue. We took it for a test drive, then my wife took it for a test drive. It seemed to fit our needs. I asked to see the Bonneville, and was told it had been sold. I then asked what they were looking at for a cash and no trade price on the car. I was fed this line of BS about the price in the windshield is the price for the car. I thanked him for his time and told him I would go home and sleep on it. The salesman became rather "animated" and told me I needed to decide right then and there if I wanted the car or not. My response was that I never have bought a car on the spot and had to at least sleep on my decision. The salesman told me it might be gone by the time I made my mind up. I responded by telling him if the car sold, I guess it was not meant to be. We left. We went down the road about 3 miles and my phone rings. The salesman told me they would knock either $1000 or $1500 off the price if we would come back and write the sale up that night. We did. He tried talking me into a scheduled oil change contract to add into the purchase price. I told him I change my own oil, use my brand of oil and filter, I don't want anyone else doing it for me, and how I do that on most everything I own, too. He fed me this other line of BS about how he respects people like me who do that and how he helped a buddy of his "change the engine oil on his tractor and how big the transfer case was." I told him I own and operate a number of farm tractors ranging from 10 years old to 55 years old, and not a single one of them has a "transfer case" holding the engine oil. Perhaps they have a transmission and hydraulic system holding several gallons of hydraulic oil, or a crankcase holding a lesser amount of oil. What an idiot! My response shut him up! As a friend of ours told us, "There is no lower form of life on this planet than a used car salesman. I should know. I have two brothers in law who are used car salesmen."
 
Be careful what you buy from them,alot of their inventory is off lease or rental car company returns
neither of which are known for regular up to date maintenance
 
I went to big dealer to buy a new p.up,was same dealer that we bought our car from a yr. earlier.Shot him my price ,he came back says I just bought a p.up but it was the one I was going to trade in. Needless to say they didn't take my offer. So,came home next day I goes to local dealer 18 miles away,find same p.up just a shade higher priced traded there for less money than what I offered big city dealer. My advice: shop city big dealer first,come back home and buy even if you have to pay a few dollars more cause this dealer knows who you are.
 
Most car dealers have off lease,rental and repo cars in their inventory. A lot of people bought them and are driving them right now and don't even know it.
 
(quoted from post at 16:56:43 03/15/18) Be careful what you buy from them,alot of their inventory is off lease or rental car company returns
neither of which are known for regular up to date maintenance

There is generally nothing at all wrong with a used rental car. Of course you have to check it over because there are exceptions, but the maintenance records should be available if you have questions. Have bought three or four good cars through special sales that my credit union used to have when they had a relationahip with Hertz.
 
I bought the wife's 2014 Ram from Enterprise Rentals. 2 years old with 103,000 miles on it.
First I knew the driver, and second it was leased to my company. They gave me a price and they never saw it,I payed them and took it home.(I have my name on a Chevy 4x4 and another Ram.) We do not own a car.
 

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