We have had an open account with the local JD store for as long as I can remember. We never went on Farm Plan or any other revolving charge plan either. The bill is due before the tenth of each month and it is always paid by the 1st. I got a letter today telling me that we would be cash only after Oct. 1st. as they are no longer going to have any "open" accounts. The letter did say they would be GLAD to set us/me up on Farm Plan. Cold day in heck before I will do that.
I called and talked to the local store manager this afternoon. I asked him if he knew anything about this. He said it was all from corporate accounting and that he could not do anything about it. I had him look up the totals for the last 3 years and average them for this account. The average is well into the five figures each year. I politely told him he had better call corporate and asked them IF they wanted to loose 100% of that parts sales??? I flat out told him that the $5500 engine parts order, that was just made yesterday, was on hold until they straightened this out. He acted all dumb, meaning straighten WHAT OUT!!!! Get things back like they where!!!!
The dealership chain to the south has called on us for the last two years after the store here in town closed. They gladly opened us an open account. They can drop parts off daily as one of their sales guys goes by us from his house.
I will switch if the local store does not keep things like they were. I have dealt with this store through four different owners. Since they closed the local store they are taking the local business for granted. I can buy my parts anywhere!!! Even if the southern dealership does not work out I can have just about any OEM part dropped off at my door step. There are many dealerships that have an Internet parts store. I checked some prices tonight and they are the same, even with freight, as the local store. So the local store is kind of pronging me anyway. The online fellows are eating the freight cost.
I called and talked to the local store manager this afternoon. I asked him if he knew anything about this. He said it was all from corporate accounting and that he could not do anything about it. I had him look up the totals for the last 3 years and average them for this account. The average is well into the five figures each year. I politely told him he had better call corporate and asked them IF they wanted to loose 100% of that parts sales??? I flat out told him that the $5500 engine parts order, that was just made yesterday, was on hold until they straightened this out. He acted all dumb, meaning straighten WHAT OUT!!!! Get things back like they where!!!!
The dealership chain to the south has called on us for the last two years after the store here in town closed. They gladly opened us an open account. They can drop parts off daily as one of their sales guys goes by us from his house.
I will switch if the local store does not keep things like they were. I have dealt with this store through four different owners. Since they closed the local store they are taking the local business for granted. I can buy my parts anywhere!!! Even if the southern dealership does not work out I can have just about any OEM part dropped off at my door step. There are many dealerships that have an Internet parts store. I checked some prices tonight and they are the same, even with freight, as the local store. So the local store is kind of pronging me anyway. The online fellows are eating the freight cost.