It's all jd seller's fault

jon f mn

Well-known Member
About a week ago he said something about new trucks having problems with the def system at about how many miles my truck has on it, well this week I got my first dose of trouble. Went in first on Tuesday and spent $528.00 for basically nothing. The codes came back yesterday so I was back in the shop again. This time they found a bad valve in the system for another $500.00 or so. Hopefully this time they got it right. The first dealer in Eau Claire Wi. was lousy, condesending and rude and did nothing but waste an entire day to clean the battery terminals. The second dealer in Canton Oh. has been really great. I showed up last night just before closing but they still hooked up the computer and diagnosed it and checked for parts and left a note for the morning crew. This morning at 6:30 when they opened they put my truck right in and went to work. In less than 2 hours they were done. Very good folks here and hopefully the problem is solved.
 
I'm not far from Canton Oh. What dealer is it as there are several over there. I used to work at the Wooster branch of Truck Sales until they closed it in order to keep the then new Canton store going.
 
If you get over Wooster way and it conks out maybe try Wooster Motor Ways. They used to have some good mechanics ? Not sure who else over here works on them now.
 
One thing to consider is the additional MPG that DEF provides over EGR for NOx reduction.

I figured 500,000 miles @ 6 MPG * $2.5 per gallon = $208,333 total fuel cost, assume 10% increase in MPG with DEF = $21,000 fuel savings, take out the $4000 for DEF and $2000 for the installation, you are still up about $12,000.
 
And you were darn near in my back yard and did not call to have coffee , bummer . Call me old fashions but i really despise all this new junk they are putting on engines today and as they age the more it will cost to keep it going . And the more down time . Glad the boys from Canton got ya back up and running.
 
In 1969, I became acquainted with the Mack truck dealer in Sheboygan, WI. The owner said he left the farm with an old Plymouth car and a bunch of mis-matched mechanics tools. He told me that he sold more Mack trucks than all other dealers combined in WI. He sold trucks to grocery chains over the telephone on the basis that he would take care of all truck problems when they had trouble. If he couldn't get to the truck himself, he had a list of responsible truck shops across the country and would have the trucks towed to one of his shop contacts.

Often he and one of his mechanics would fly to the site in his twin engine plane and fix the problem on the side of the road if need be. Those grocery chains wouldn't deal with anyone else; they just wanted to make one phone call to someone that they knew and trusted and the problem would be fixed with no further involvement on their part.
 
Haha I wish, out of a fleet of 42 trucks of Ford, Kenlworth,peterbilt and autocar our 3 Mack LEU trucks have had the most downtime and most expensive fixes, just got one back from a $13,000 emissions system repair, never again will we buy a Mack/Volvo.
 
I believe so, and Mack and Volvo are one in the same now, I'm not saying our Cummins in Kenworth or Autocar have been perfect with the new definitely emissions but way less trouble than these Macks
 
The FreightShakers are the troublesome ones at our shop. If it isn't an issue with the DEF system, it's a wiring issue in the Freightliner wiring. We have had very little if any trouble with the Detroit Diesel engine harness itself. Now that the wiring issues have been pretty much sorted out (for now), it has been solely problems with the DEF stuff. Many,many plugged DEF nozzles/injector, whatever it uses. We also just had this issue with our brand new Volvo loader. The mechanic for the loader told our boss it was a plugged DEF injector, and our boss told him that was the same issue we'd had with out Freightliner trucks. The Volvo mechanic seems to think it is a problem with the totes that we get our DEF in. We have a pump and nozzle with a filter that affixed to the top of the tote so we can fill the trucks up as they leave. We have used many totes of the DEF, so I find that hard to believe, but I don't know. The Volvo mechanic said to try filling everything with the 1 gallon jugs to see if the problem goes away. That was a month ago, and the loader runs all day every day, and we have not had any issues since. We won't know really about the Freightliner trucks, they get used very little in the summer, we won't be using then much until fall, and won't be used hard until winter. After all the wiring issues with those Freightliner trucks, we switched to Peterbilt 2 years ago and have had no issues with those.
 
I think trucks and autos will go the way most other electronics go. From televisions to the kitchen stove. Once they are out of warranty you will not even consider fixing them. Throw them out and get new. Any repair will cost $50,000 or you can trade for new for $60,000. Kind of a no brainier.
 
My brother just got a powered glider for his company truck. He said the engine is leased,come rebuild time they pop a new one in and ship this to South America?
 
I was working on those DEF systems before I retired last year.The main thing is for the tech who works on it to be very sharp-familiar with the system.A lot of times, a tech cannot duplicate the problem without extensive test drives-the first shop may have been hesitant to replace a part,that may not fix the problem.The system is complex,each engine manufacturer-even on the same truck-has a different set up.Sometimes a lot of diagnostic tests must be performed to find the cause of failure.It seemed like there was about a thousand fault codes that could occur,between the engine and the DEF system.Keeping the DEF tank clean is a must-we had to remove quite a few and clean them out.There is a DEF filter that must be changed just like you change your oil and fuel filters.We had one truck that forever was having problems,fix it and a month later another problem.Usually that was not the case,however!
Good luck,I hope they got it!Mark
 
Jon I hope you got your problem fixed. I have worked on some CIH fertilizer equipment lately that has the Fiat motors with DEF on them. They are a nightmare. Fiat is warranting the parts cost but not all of the labor and zero on down time. One unit spent more time in the shop this spring than it did in the field.

I currently do not own anything with DEF on it and am trying real hard to keep it that way. We are getting a new semi tractor ourselves. It is a glider kit. Remaned 12.7 Detroit with new trans and rear ends. It will have zero emission garbage and was $25K cheaper than a new complete truck with the emission JUNK on it.
 
(quoted from post at 10:16:42 06/24/16) Volvo is Swedish...Freightliner is owned by Mercedes (German).

......and Mack is or was owned by Renault.Ford doesn't own Cummins.
 
we have a peterbilt glider kit from fitzgeralds in tennesee,amazing truck,1.5 mpg better than the last truck with no emissions,not in the shop every week with checkengine light on,260,000 miles with no problems,and anybody that thinks def systems get better mileage is mistaken,they are very costly to own and maintain,the money spent on my last truck just trying to keep the junk emission system working could have paid for a new truck.This peterbilt has the best mpg of all of our trucks(easily over 7),and no problems,has the reliable 60 series detroit that anyone can work on,great truck!
 

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