Well that was nice!

Dave H (MI)

Well-known Member
Called Knapheide today because of the two running lights in the old 1972 truck/box are burned out. Nice lady on the phone looked it up, went and located the parts and said "we just have the two and these have been sitting around here forever...I'll just mail them to you." No charge. I won't be thinking twice about buying THEIR products in the future! Good customer service.
 
Knapheide is a truck bed manufacture,really big in utility beds. If you can dream it they will build it, with a large down payment:) 35 years ago they built mostly grain and flat beds,I heard the other day they quit building flat beds. I need to ask at work, we run at least two trucks a day to them. Quincy IL
 
Correct on all counts. I know they will still build a grain box for you but I believe they stopped at 12 ft. I priced one new before I bought the used one. I just rarely run into anyone nowadays who is willing to check old stock, let alone go find it and make the decision that it has little value to them and then pay the shipping to get it to someone who can use it. IF ONLY...we could get a few more companies in this country willing to work like that.
 
Great Company with great employees right here in Quincy, Illinois. And, since 1848! Started with horse drawn farm wagons, now almost exclusively utility beds and govt. contract projects. Good people! True Son
 
(quoted from post at 11:01:46 04/28/15) It's great that you had a good experience with them.

the cost of their service will be added into the price of the products they sell. (if they're in business to make money)
You don't know that.
Don't be so negative.
 

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