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Tractor Talk Discussion Forum

Re: Testing The Auto Parts Stores....

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Dachshund

05-01-2014 19:21:35
216.139.126.249



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Well - the MANAGER is 19 - if that tells you anything.......




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mkirsch

05-02-2014 06:00:53
65.199.189.6



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 Re: Testing The Auto Parts Stores.... in reply to Dachshund, 05-01-2014 19:21:35  
Quoting Removed, click Modern View to see

Yeah, "parts man" is no longer a career. It's a "burger flipper" job for teenagers, or chronic entitlement abusers who need to hold a job for 26 weeks to reset their benefits.

These companies have decided to save money by using computers and minimum wage employees who are in and out revolving-door style.

The employees are never around long enough to learn anything. Slackers get fired within a few weeks. Smart ones quickly move on to bigger and better and more pay.

Reality is, it's NOT THAT BAD in general. Most of the "box store" auto parts places will *TRY* to help you out, and usually can.

My worst experience was at a NAPA with an "old timer." All I wanted were some seals for 3500lb trailer axle hubs. Common part. I even brought the seal with me. It had a number on it. Old timer took one look at it and said, "What's it off of?" I told him. He scowled and muttered something foul under his breath. He tried crossing the seal on the computer. No dice. "If ya ain't got a good number I can't help ya."

Went to a different NAPA, and another grumpy old man gave me the same song and dance. The KID stepped up with a calipers and their seal catalog, and found the right seal. They had a dozen in stock.

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