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Tractor Talk Discussion Forum

Re: Anyone mechanic for Cub Cadet dealer?

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JD Seller

06-29-2013 19:44:28
208.126.196.144



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It sounds high just for replacing the belt and a spring but did they do anything else???

I just put a belt on a friend's mower. I worked all afternoon getting the belt tighteners, linkage and idlers to work correctly. He is a big pressure washer guy. His stuff always looks like a million dollars but his maintenance is lacking. He will wash and wax but would not dream of oiling a pivot bushing. So things stick and don't work after awhile. If I had been charging him full shop rate he could easily had a few hundred dollars in getting just a belt replaced. I also had to fix what made the belt go fail.

I would ask the dealership for a itemized work order. Then asked them what all was done and at what cost. You picked up the mower and did not ask what all had been done. Now your condemning the dealer just based off a MAILED bill.

I like the guys that are all dumping on the dealer on this. Telling him to never go back and all types of things. Any of you guys ever heard of COMMUNICATION!!!! Call the dealer and asked why the bill is what it is. THEN if the dealer just says "well we just replaced the belt and that is all." you can dump on him.

If they took the deck clear off the tractor. Cleaned it all up and sharpen the blades. Reinstalled the deck with a new belt. Adjusted the belt tension and leveled the deck they could have easily had an hour or two involved.

So find out what was actually done. Asking some Cub mechanic on a forum to tell you what the bill should be is kind of not the way to resolve this issue.

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Riverslim

06-30-2013 03:59:20
70.194.72.222



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 Re: Anyone mechanic for Cub Cadet dealer? in reply to JD Seller, 06-29-2013 19:44:28  
My "resolution" is to simply pay the bill. Merely asking a few opinions - that is what the forum is all about?



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JD Seller

06-30-2013 07:10:25
208.126.196.144



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 Re: Anyone mechanic for Cub Cadet dealer? in reply to Riverslim, 06-30-2013 03:59:20  
Quoting Removed, click Modern View to see

I can understand needing more information but is a forum with fellows that have never seen your mower the place to ask first????
Would not the repair shop/dealer that actually did the work maybe a better place to ask???
I have not replaced the hydro dive belt on a CUB Cadet but I have done a lot of them on JD lawn mowers. You have to remove the mower deck, the rear fender deck, on some models the electric deck clutch ( drive belt above it and belt threaded through the clutch mounting bracket), Then you have to remove one of the tightener idlers to thread the belt through the tightener, then loosen the belt guides around the hydro drive pulley. Then you reverse the whole thing. So if everything went perfect it would take and 1-1 1/2 hours. Any trouble doing any of the other stuff and it could easily take longer.
All I am saying give the benefit of doubt to the fellow that actually did the work. YOUR tone in the post makes it CLEAR you think the dealer over charged you. So it would seem you would rather be mad about it rather than asked and find out what work was done.
Also think about what it costs to keep the doors open on a business. Many on here complain about the cost of dealership repairs and parts but then in the next post complain about there not being many dealers left so they can buy their parts locally. To be blunt. Even if the dealer made a $100 profit on your repair he would be hard pressed to keep his doors open repairing lawn tractors only. The only guy that can do it cheaper ,and still stay in business, is a one man shop that is semi retired and just looking for pocket money.

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Ron/PA

07-02-2013 14:30:41
108.8.113.23



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 Re: Anyone mechanic for Cub Cadet dealer? in reply to JD Seller, 06-30-2013 07:10:25  
Quoting Removed, click Modern View to see

It's a dealer! If he'll screw the customer on the bill, I have no reason to doubt he lie to him on the questions.

Might as well ask here, if he asks at a dealer the the thieves will just charge him for the answers.



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riverslim

06-30-2013 15:00:14
70.194.65.65



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 Re: Anyone mechanic for Cub Cadet dealer? in reply to JD Seller, 06-30-2013 07:10:25  
I am not mad. I had asked in my subject line for any Cub Cadet mechanics to reply because though they haven't seen my machine, they may have seen not hundreds perhaps, but certainly dozens. It is an ongoing model, Home Depot has them on the floor. From that experience they may be able to make a general statement, having seen some that have had no care or respect, to some machines that have been babied and well maintained. Any mechanics, JD, Kubota, or otherwise are of course welcome also to respond, And JD Seller I do value your opinion and you made good valid points. My mind was and is not set in concrete when an opinion is formed. I well may be dead wrong.

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Erik Ks farmer

06-30-2013 05:35:37
199.241.240.16



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 Re: Anyone mechanic for Cub Cadet dealer? in reply to Riverslim, 06-30-2013 03:59:20  
Yes, take each and every opinion with respect and formulate your own conclusion. However, if your conclusion is predetermined, no need to ask.



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Riverslim

06-30-2013 06:47:20
70.194.72.222



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 Re: Anyone mechanic for Cub Cadet dealer? in reply to Erik Ks farmer, 06-30-2013 05:35:37  
Yes, I did think the bill high, that is why I asked for a mechanic's opinion, as I am far from a mechanic.



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