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Tractor Talk Discussion Forum

Re: Poor Dealer service

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Sprint 6

04-28-2013 06:41:01

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The service quality at dealerships has went down because dealers have decided any monkey can work on cars and have almost universally quit paying for good help. The good mechanics have either retired from dealers, or like me, have been run off due to decreasing pay scale. I thought I would retire from a Chevy dealer when I started in 98, I worked hard and achieved GM World Class. By 2009 I was back down to what I made in 2000, so I quit and went independent. Tool guy told me last week that same dealer has reduced the pay to what I made in 98, $12 an hour for maintenance. Unemployment pays $10.

Also, you bumper job would be relegated to the untrained startup guy. Ford requires training for warranty repairs on electrical and such, so a bumper would be done by the cheapest per hour mechanic there.

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04-28-2013 09:40:56

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 Re: Poor Dealer service in reply to Sprint 6, 04-28-2013 06:41:01  
There's truth in that post. I quit at a dealer and a year later I walked back in for parts. There was only one familiar technician there, and it was only because the owner had bought him his tools and he had to do some indentured servitude to pay them off. The assistant shop foreman had been pressured out and the top shop foreman had been fired. The owner still had his house by the lake with the golf course, so I guess not all was bad.

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