I think she is means close friends and family. They do not want a "public" type of thing. You know the jar at the checkout counter type of thing.
There has been a whole bunch of benefits for different people and things. It seems like people are not helping directly but in a more impersonal way.
Susie also said that Steve and Carol where even upset about having to have the livestock chores done by others. She thinks that they where greatly effected by having to buy the farm the way it happened. They do not want help. They want to be independent.
We will just have to see how things work out. If they need more help I will let everyone know.