We just got a Harbor Freight store in Michigan City, Indiana about three weeks ago. I have only been in two of their store and this is the best organized store of the three . I bought a few items that I was running short on and wife got a small hammer for her tool box in house. I noticed that their large items in store like air compressor Generators, and winched only have a 90 day warranty and no manufacture warranty you have to buy extended warranty. The generator had a one year warranty on emissions only nothing on engine or generator. At Tractor Supply you have the 90 day warranty plus the manufactures warranty. Wonder why Harbor Freights merchandise doesn't have a manufactures warranty?
- Thread starter D beatty
- Start date
Deere Scotty
Member
2 ways they keep the price down is offer everything at extra cost, & buy from foreign companies. I would say 98% or more of the products are made in China. In order for the manufacturer to get the winning bid From Harbor Freight... The warranty is probably the best way to reduce cost. Closest one to me is Plainfield, IN.
Stephen Newell
Well-known Member
A lot of HF tools are great but I don't think much of their compressors and generators. I bought a very small generator to operate power tools on a part of my property with no power and it really starved the tools for power. I finally quit trying and just kept it to run lights in my house in a power failure but the thing was too loud to suite my wife and the light intensity would vary a great deal. It ended up getting the gas drained out of it and shelved. The last time I tried to start it, it wouldn't. I did buy a smudge pot compressor that worked well so when I needed a little bigger one I bought one of theirs and in a week it quit running so I took it back and bought a different model and it lasted a month.
Richard G.
Well-known Member
Went in the new one in Seneca, SC the other day. Was not impressed with the Chinese junk I saw. Bought 2 dead blow hammers for my sons so they would quit borrowing mine that I have had for about 15 years.
Doubt if I will go back in that store anything. BUY USA MADE.
Richard in NW SC
Doubt if I will go back in that store anything. BUY USA MADE.
Richard in NW SC
Married2Allis
Well-known Member
If you want cheap quality and overpriced with very annoying store employees, go to TSC.
That's a toss up on both subjects. They both have a lot Chinese made products in store . Prices are about the same after you add in one year warranty (HF) which TSC products carry at no charge. As far as employees the both hire people off the street that know little to nothing about the products they are selling.
Steve A W
Member
- Location
- Northwest Indiana
Old 9
The old "Shoppers Fair" complex.
How old am I! LOL
Steve A W
The old "Shoppers Fair" complex.
How old am I! LOL
Steve A W
I only picked out the three items that I was interested in and none of them came with a one year factory warranty you had to buy HF 1 year warranty. The only one year warranty was the emission system of one of the generators and that's all it covered was the emission system.
wilson ind
Well-known Member
3 miles on south end of Terre Haute?
Stan in Oly, WA
Well-known Member
Offering a warranty and honoring a warranty are two different things. For example, Chinese made inverter type welders have been sold (direct sales, I mean, not through a retailer such as Harbor Freight or TSC) with impressive sounding comprehensive warranties, but I've read that getting satisfaction under the warranty can range from difficult to impossible.
The extended warranties you can buy with almost any Harbor Freight purchase leave a few things to be desired: They provide only a single replacement of a defective item. If the item seems to you that it is badly designed or poorly made, and that a replacement is likely to fail just as the original did, you don't have the option of getting your money back rather than accepting the replacement---or even using the replacement price against a different item. The replacement item you get will have only the standard short warranty on it. If you want an extended warranty on it, you have to buy it again. The last irritating feature I'm aware of is that only as much of the current price of the replacement item as you paid for the original is covered. If the price of the item has increased, or you got it on sale, or you used a 20% off coupon and don't have one when you make the replacement, you're out of luck. The price of your replacement item is it's current price---if it's more than when you bought the original, you have to pay the difference. Of course, if the price has gone down, then you get the benefit of the lower price.
Stan
The extended warranties you can buy with almost any Harbor Freight purchase leave a few things to be desired: They provide only a single replacement of a defective item. If the item seems to you that it is badly designed or poorly made, and that a replacement is likely to fail just as the original did, you don't have the option of getting your money back rather than accepting the replacement---or even using the replacement price against a different item. The replacement item you get will have only the standard short warranty on it. If you want an extended warranty on it, you have to buy it again. The last irritating feature I'm aware of is that only as much of the current price of the replacement item as you paid for the original is covered. If the price of the item has increased, or you got it on sale, or you used a 20% off coupon and don't have one when you make the replacement, you're out of luck. The price of your replacement item is it's current price---if it's more than when you bought the original, you have to pay the difference. Of course, if the price has gone down, then you get the benefit of the lower price.
Stan
I have known HF to warranty things way beyond any written warranty - which is actually better than a written warranty. Just take it back and see what the manager will do for you. With the volume of things that HF buys from their suppliers, I doubt that the OEM is going to argue with HF about a warranty matter.
With the number of stores that HF has and the mail order business, just think of all the shiploads of certain items that HF buys. They must have bought a couple (or more) shiploads of those small LED flashlights that they give away with any purchase!
With the number of stores that HF has and the mail order business, just think of all the shiploads of certain items that HF buys. They must have bought a couple (or more) shiploads of those small LED flashlights that they give away with any purchase!
Geo-TH,In
Well-known Member
Old,
Wal-mart sells a store warranty of cell phones. Has nothing to do with who or where the phone was made. It's a store warranty.
Lowes and Menards does the same thing some things they sell. Again has nothing to do with who or where it was made. It's a store warranty. The money I got back on buying a bad whirlpool washer from Lowes extended warranty could only be spent at Lowes.
Just another scam for the store to make money.
geo
Wal-mart sells a store warranty of cell phones. Has nothing to do with who or where the phone was made. It's a store warranty.
Lowes and Menards does the same thing some things they sell. Again has nothing to do with who or where it was made. It's a store warranty. The money I got back on buying a bad whirlpool washer from Lowes extended warranty could only be spent at Lowes.
Just another scam for the store to make money.
geo
Married2Allis
Well-known Member
I did not find this to be the case. I brought back compressor that had seized up under an extended warranty, and had the choice of either the exact replacement or an upgrade to a more expensive one. I chose the upgrade. So far so good.
Stan in Oly, WA
Well-known Member
That's one I would be glad to be proven mistaken about. Comments on this site over a period of years have suggested that managers of individual Harbor Freight stores have a lot of discretion about their store's policies. It would be nice to find that at the corporate level Harbor Freight policies concerning returns under their extended warranties are more flexible than my experience has indicated. Next best would be to find that while the more generous policies are at the discretion of individual store managers, my local store happened to be one with such a manager.
Stan
Stan
YA you had to pay for extended warranty . When you bought it HF only gave you 90 days you had to pay for any warranty over 90 days. That's why I bought my air compressor from TSC because they had the 90day and I got another 2 years at no cost to me.The compressor that I bought was same size compressor as HF and with in the same price range.
T in NE
Well-known Member
- Location
- Cambridge, Nebraska
You aren't paying for a warranty at HF.
I found selection at TSC quite lacking when I went into the new store in McCook.
Glad I didn't pick up that $40 air impact. Got a snap-on today for $50.
I found selection at TSC quite lacking when I went into the new store in McCook.
Glad I didn't pick up that $40 air impact. Got a snap-on today for $50.
What do you mean that you don't pay for warranty? I was looking at HF 12,000 lb. winch and was asking sales person questions about it and asked about warranty. I was told that it carried a 90day HF warranty and if I wanted any more warrant past the 90 dats I would have to purchase it is not free.
Yes I know where you are talking about Sherman Willams, big lots, kids-r-us. Yes I just could not remember how far South the airport was. I worked for a small Electrical Contractor in the area for about 20 years. Area sure has changed over the years. Does Philips air field ring a bell? joe
Wasn't Joe Philips air field up by 20 and 212? I think that is now the Michigan City Municipal air port and comes in off 212 and has a fire station just off same entrance to air port . The entrance the to air port is where the old 212 out door theater was located.
You live in around the bass lake area. I use to deliver to a bicycle shop a guy had on state road 10 in by the state beach and I think it was called Knutson bicycle shop. I also delivered into a factory that use to be a horse arena before it was a factory. I know the bicycle shop is gone.
Mark - IN.
Well-known Member
"Wonder why Harbor Freights merchandise doesn't have a manufactures warranty?"
Because it is what it is, cheap junk flooding the American harbors from China, hence "Harbor Freight". There's an old saying, "You get what you pay for" so don't expect a shiny new Cadillac when you're knowingly paying for a Yugo.
Mark
Because it is what it is, cheap junk flooding the American harbors from China, hence "Harbor Freight". There's an old saying, "You get what you pay for" so don't expect a shiny new Cadillac when you're knowingly paying for a Yugo.
Mark
BarnyardEngineering
Well-known Member
- Location
- Rochester, NY
Why do you think everything is so much less expensive than comparable items sold anywhere else that are also made in China, probably on the same assembly lines?
They themselves are the "manufacturer." They buy all their stuff from Chinese factories for "cash," and assume all liabilities for failures and service.
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