(quoted from post at 19:49:35 11/09/15) GEE< Hobo,
I have a DREMEL, used it as an overhead router for years. Eventually the bearing on the collet end became worn out. I returned the tool to DREMEL and they completely overhauled the tool at no charge. They even paid the return postage.
Later I purchased a electronic speed model and gave it away because the controller never held speeds vary good.
So, for me, the basic old model of Dremel has been a great tool. However, I am in wanting of the flexible shaft model for engraving some silver plates.
John,PA
(quoted from post at 15:47:11 11/09/15) Dremel has incredible customer service. Recently, within the last 60 days, I sent to them a failed variable speed unit and they replaced it, out of warranty, free of charge. No questions asked. Absolutely stellar company and for that, they have my vote and business.
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