Steve in VA
Well-known Member
- Location
- Natural Bridge Virginia
Grrr.
Needed parts for the dodge dually. Tried Parts Geek for the first time. Two different parts shown. Same description, same photo, same price but 2 different part numbers. Called to find out what the delta was. On hold for 45 minutes and gave up. Completed on-line customer service form including part numbers. Thirty six hours later I get a reply that doesn't answer the question but tells me that I need to know if my truck is a Sport model or not [I do]. Tried to cut a follow-up form. Nope. Told me I already had one open. Resorted to the 800 number again. After another 45 minutes I get a human that tells me the delta is in manufacture quality: cheap or cheaper.
Off to a grand start.
OK. Vented now.
Sorry
Needed parts for the dodge dually. Tried Parts Geek for the first time. Two different parts shown. Same description, same photo, same price but 2 different part numbers. Called to find out what the delta was. On hold for 45 minutes and gave up. Completed on-line customer service form including part numbers. Thirty six hours later I get a reply that doesn't answer the question but tells me that I need to know if my truck is a Sport model or not [I do]. Tried to cut a follow-up form. Nope. Told me I already had one open. Resorted to the 800 number again. After another 45 minutes I get a human that tells me the delta is in manufacture quality: cheap or cheaper.
Off to a grand start.
OK. Vented now.
Sorry