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Tool Talk Discussion Forum

Re: Ntelos Wireless

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04-16-2014 20:21:54

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Thanks Mark, but I wasn't able to call the number with my phone. Nor did they correct me when I emailed them earlier today. Headed to the local phone store tomorrow, we'll see.

Would be nice to have someone explain why we get no service during the day, for a business account.

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04-18-2014 06:39:32

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 Re: Ntelos Wireless in reply to VaTom, 04-16-2014 20:21:54  
Seems they flipped a switch and we're connected again, for now. They mentioned that voice always gets priority over data. Lots of apologies, but all they really said was to let them know immediately if we have any more difficulty.

So yesterday afternoon we had no internet. I called a number that works and found a clerk who couldn't figure out who I was or find my account. The other 3 people had no difficulty. I gave up, internet returned half an hour later.

Ntelos, not recommended. Though I did speak to someone there who found our property very interesting after I explained that Verizon had once started negotiations for leasing tower space here. I've had a lot of neighbors switch from Verizon after they learned that they really could get coverage here- with a different carrier.

My wife was unable to talk to anyone in their phone store, jam-packed with customers responding to "unlimited data" ads. Great, if they had the network to support it.

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