(800) 853-2651
SHOP NOW

Ntelos Wireless

V

VaTom

Well-known Member
We signed up for Ntelos wireless for internet last August when our wireless internet went out of business. Worked fine until this winter. Gradually got worse. We were promised major improvements in January. The opposite happened.

We have a business plan, unlimited data. Which they are now widely advertising. Sounds great but we now find that during business hours there is rarely any internet connection. I thought they were over-subscribed.

I emailed customer service, as the hardware seems to be working correctly. Turns out customer service is a prefix for Republic of Adygea in Russia. As is their tech support, that the customer service person emailed me to call.

Whatever you do, don't take this bait unless your phone service includes Russia. https://en.wikipedia.org/wiki/Area_code_877
 
I think you're jumping to the conclusion that because there's an 877 area code in Russia, that any 877 number is Russian. When you dial 1-877-nnn-nnnn, that's a US toll-free number. If you were to dial 011-7-877-nnn-nnnn, then that would be an international call to Russia.

There are a few international numbers you can dial 1+, but these are almost all in North America (e.g. Canada) or US territories (e.g. Guam).
 
Thanks Mark, but I wasn't able to call the number with my phone. Nor did they correct me when I emailed them earlier today. Headed to the local phone store tomorrow, we'll see.

Would be nice to have someone explain why we get no service during the day, for a business account.
 
Seems they flipped a switch and we're connected again, for now. They mentioned that voice always gets priority over data. Lots of apologies, but all they really said was to let them know immediately if we have any more difficulty.

So yesterday afternoon we had no internet. I called a number that works and found a clerk who couldn't figure out who I was or find my account. The other 3 people had no difficulty. I gave up, internet returned half an hour later.

Ntelos, not recommended. Though I did speak to someone there who found our property very interesting after I explained that Verizon had once started negotiations for leasing tower space here. I've had a lot of neighbors switch from Verizon after they learned that they really could get coverage here- with a different carrier.

My wife was unable to talk to anyone in their phone store, jam-packed with customers responding to "unlimited data" ads. Great, if they had the network to support it.
 
You must log in or register to reply here.

Similar threads

Goose
O/T Internet Service.......
2
Replies
20
Views
3K
W_B
W
Tractor Parts Tractor Manuals

We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today.

Copyright © 1997-2024 Yesterday's Tractor Co.

All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.

Yesterday's Tractors - Antique Tractor Headquarters
Website Accessibility Policy

Back
Top