We signed up for Ntelos wireless for internet last August when our wireless internet went out of business. Worked fine until this winter. Gradually got worse. We were promised major improvements in January. The opposite happened.
We have a business plan, unlimited data. Which they are now widely advertising. Sounds great but we now find that during business hours there is rarely any internet connection. I thought they were over-subscribed.
I emailed customer service, as the hardware seems to be working correctly. Turns out customer service is a prefix for Republic of Adygea in Russia. As is their tech support, that the customer service person emailed me to call.
Whatever you do, don't take this bait unless your phone service includes Russia. https://en.wikipedia.org/wiki/Area_code_877
We have a business plan, unlimited data. Which they are now widely advertising. Sounds great but we now find that during business hours there is rarely any internet connection. I thought they were over-subscribed.
I emailed customer service, as the hardware seems to be working correctly. Turns out customer service is a prefix for Republic of Adygea in Russia. As is their tech support, that the customer service person emailed me to call.
Whatever you do, don't take this bait unless your phone service includes Russia. https://en.wikipedia.org/wiki/Area_code_877