Don't get mad at Loews - they are simply protecting u from all the grief that so many of us have already gone thru . My Raven had the blades fly off just like so many others . Read these reviews before u decide you really want ur Raven. As an X owner I say wait at least 6 months and better - wait a year for them to get their act together .
Loews has been great as they simply came and picked it up and credited my Loews card then gave me a 10% discount on another brand mower !