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Tool Talk Discussion Forum

Re: carlyle tools

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Brad Gyde

01-21-2013 21:10:20

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I haven't bought any, and I plan not to, unless it's a absolute necessity.. Just before our local NAPA changed to the Carlyle tools, I bought a 90 piece socket set to put in my company issued service truck (I hate to buy good tools for their trucks.. we usually have to turn them in when work is slow, and no telling what will walk off..)
The tools I bought look much like the "better end" harbor freight stuff, but a higher price (but still lifetime warranty and so on..) Fast forward about 60 days.. The 3/8 drive ratchet gave out under what I'd call light usage.. Took it to my local NAPA (where I bought it from).. "Oh, well, NAPA don't handle that line of tools any longer, and the warranty is now void"
I'm gonna catch h*ll for this, but, I'll just go to harbor freight.. If I'm gonna buy junk and fight for warranty replacement, I might just as well BUY JUNK, use it till it breaks, can it, and buy new JUNK.. I truly don't believe there is a decent tool a "common person" can buy anymore.. Everything is cheap Chinese/Taiwanese, or just plain too darn expensive..
A set of Snap-On tools comparable to that cheap NAPA set would set me back well over a grand.. which, in turn, is close to half of my monthly income.. NOT WORTH IT for the amount of tinkering I do. I'd much rather buy American made than the rest, but, I can only afford so much.
I guess my overall point of the rant is that due to what NAPA has done with the warranty on the tools I bought, I will buy no more.. How long before they change vendors again and the warranty on this new stuff is void? I don't buy tools and plan to destroy them, but, I like to know if it has a lifetime warranty, when the tool fails, the warranty will get me something.. Not just a "Sorry.." Brad

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01-22-2013 06:51:19

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 Re: carlyle tools in reply to Brad Gyde, 01-21-2013 21:10:20  
Not the first time NAPA has pulled this stunt, anyone remember New Britten and Sparta? They were decent tools, I still own quite a few. I am with you on the China tool deal. HF quality has come a long ways, far enough that I am not going to support NAPA or anyone else that sells far east tools with their name stamped on them when I can cut them out and buy for half at HF. I do try to buy USA made when I can afford them. I just cant drop a months pay on a wrench set, sorry guys. I have been buying some stuff from Martin tool lately, not sure where all of their tools come from but the wrenches sets are USA made, decent quality and affordable for all but the cheapest of cheap.

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01-22-2013 07:11:35

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 Re: carlyle tools in reply to Butch(OH), 01-22-2013 06:51:19  
check around for a Wright Tool dealer
made in Ohio
their cresent wrench is thinner and better made than any other I have found for a long time
on my school van have 1/4 and 1/2 socket sets
both resonable priced they also have a high end line that I can't justify based on the work I do

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01-22-2013 08:41:36

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 Re: carlyle tools in reply to evilboweivel, 01-22-2013 07:11:35  
I know of Wright. At least some of their tools are forged by Martin, maybe all of them? Most of the time the same tool is cheaper with Martin's name on them.

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01-22-2013 09:02:52

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 Re: carlyle tools in reply to Butch(OH), 01-22-2013 08:41:36  
Martin tools are in Ft.Worth ,Tx. I have some and all of them say USA , but they are old , can't swear modern ones are still all USA products....

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