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Tool Talk Discussion Forum

Re: Opinion on new Craftsman socket sets?

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Author  [Modern View]

12-27-2012 19:02:17

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Without delving to deeply into it, think of it this way. For 100 bucks you have to know they are imported, probably from China. A large majority of stuff from there is crapola, but there is a percentage that is actually pretty good quality. That being said, if they have a lifetime warranty then what's the difference between them and Snap On with the same lifetime warranty?
Think about who you have to return an item to if it breaks or dies or whatever. Snap On, you have to find a Snap On dealer. Sometimes easy, some times difficult depending on your location and the dealer.
Craftsman you would normally return to Sears, although you say these are available at Costco. Sears has been around for a long long time, BUT will they be around 10 years from now if you need to take advantage of that lifetime warranty? K-Mart was on the rocks for quite a while. I understand they filed for some sort of bankruptcy some years back. The reorganized by closing down a large amount of their stores. I lived in the Dallas area when that took place and when they got done, there was no longer a K-Mart anywhere in the north Texas area. Once stable again and now flush with new found cash they needed to invest in something. That something was Sears which is why you can now buy Craftsman and Kenmore (Sears name brand items) at K-Mart and Costco.
That being said, I have several broken Montgomery Ward tools that I've hung on to for no particular reason. Every time I drive by their old store location that is now a thrift store, I always glance over to see if it's changed back into a Monkey Wards but so far no such luck. So much for their lifetime warranty!
As a car salesman once told me, all their cars came with a 30 /30 warranty. 30 seconds or 30 feet out of the driveway, whichever came first. He said they used to offer a lifetime warranty, but someone tried to return a car and they had to kill him. Apparently the warranty was on the person, not the car (tool)!

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