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YT Website Comments and Suggestions

Re: abundance of double posts recently

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GUIDO

01-17-2013 10:54:29
71.168.249.98



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Hello Chris,

It happens to me as well. I noticed that when I view the post with a picture posted and I go back to edit I get two pictures every time. Text is not duplicated. I think that if I keep doing that, more pictures are added every time. May be a clue for you?.
Thanks for the site and your good work!
Guido.




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YTSupport

01-18-2013 12:14:52
67.132.201.103



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 Re: abundance of double posts recently in reply to GUIDO, 01-17-2013 10:54:29  
Guido,

When you do the original post, are you putting the html in to do the embedded photo or letting the classic view upload function put it in for you. I wonder because that is one way I can see it might do it. I still haven't been able to duplicate the problem.

Thanks,

Chris



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YTSupport

01-17-2013 11:05:27
75.233.64.149



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 Re: abundance of double posts recently in reply to GUIDO, 01-17-2013 10:54:29  
That is a different problem I wasn't aware of, but I can see how it is happening. I'll work on it later today. I never thought about the impact of edit on photos. I'll look at in an hour or so. Thanks for the heads up.

The other double posting problem has been with us since day one with classic view. The type of file involved is perfectly valid to repost over and over and our software doesn't catch that even though we try. The client does the posting though, either because of back arrow, or because of a server slowdown that makes it appear the session didn't go through.

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GUIDO

01-17-2013 11:46:02
71.168.249.98



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 Re: abundance of double posts recently in reply to YTSupport, 01-17-2013 11:05:27  
Hello Chris,

It has been happening to me for awhile, I guess I should have mentioned to you earlier.
At times I posted from scratch just so I would not have double pictures.
Hope you can get it fixed..........Thanks
I guess you know it is on classic view?

Guido.



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YTSupport

01-17-2013 13:49:32
67.132.201.103



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 Re: abundance of double posts recently in reply to GUIDO, 01-17-2013 11:46:02  
I've been trying to recreate this for a bit. What you describe makes sense and I thought I'd know what it was. But so far, I'm not able to make it happen. I've tried this:

Post to modern uploading a photo, immediately edit and change the text on modern. That seems to come out right on both sides.

Then I posted to classic (which I think is what you were talking about), uploaded a photo, and completed the post. Then I went over to modern and edited the text. The edit came through but the photos weren't duplicated.

In both cases I used the Advanced posting options "Upload Photo".

What am I doing differently than what you were doing. First step in fixing is always duplicating it.

Thanks,
Chris

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YTSupport

01-17-2013 11:48:20
75.233.64.149



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 Re: abundance of double posts recently in reply to GUIDO, 01-17-2013 11:46:02  
This one is actually pretty obvious to me now that you've pointed it out. I never put two and two together. A classic post, an edit and the photo is duplicated. It's touchy to fix but I think I can today.



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GUIDO

01-17-2013 13:35:10
71.168.249.98



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 Re: abundance of double posts recently in reply to YTSupport, 01-17-2013 11:48:20  
Hello Chris,

Thank you!

Guido.



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