Steve Dabrowski
Member
I placed an order Sunday with Dennis Carpenter thinking it would go out today and get to me by Friday afternoon. Today I get the news it has been sent via Fedex-smart post which means Fedex delivers it to the post office to have it then delivered to me. The post office adds a minimum of three days to the shipment time (if you are lucky) and probably more. I had forgotten that Dennis Carpenter began shipping this way and for that reason have avoided buying from them for the last year or so.
I don't know why they think people ordering things are going to be happy with these worst possible shipping options.
I tried to call them to see if I could get them to upgrade the shipping at my expense, but in trying to reach them at 4:40PM EDT I got a message informing me their hours were 8AM-5PM EDT and that I should call back during normal business hours (I was under the impression that 4:40 PM was before 5PM). Thanks a lot DC!
I don't know why they think people ordering things are going to be happy with these worst possible shipping options.
I tried to call them to see if I could get them to upgrade the shipping at my expense, but in trying to reach them at 4:40PM EDT I got a message informing me their hours were 8AM-5PM EDT and that I should call back during normal business hours (I was under the impression that 4:40 PM was before 5PM). Thanks a lot DC!