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Re: good customer service

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Author  [Modern View]

02-12-2014 19:08:30

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"Simple answer bring back America Made Parts."

Except it's not that simple.

American made parts are made by American workers.

Union or not, they are paid more than workers in other countries.

Add to that the corporate greed and the stock holders' share and

American made parts cost far more than those made off shore.

The majority of people would take the cheap price over a better
quality part. Note that I did not say "all" people.

IMHO, that's how we got here to begin with.

Manufacture for the majority and only lose the "quality freaks".

I'm may be in the minority, but I would pay for the quality if available.

At least there are still some companies that offer good customer
service and no hassle return policies when a problem occurs.

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02-12-2014 19:29:06

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 Re: good customer service in reply to Royse, 02-12-2014 19:08:30  
While I won't tell you that I have NO HF things... so many people are 'head over heels in love' with the Harbor Freight PRICES... it is the only criteria they follow... cheap is BETTER..

Then, often, in the next breath, they're complaining about the land of almost right....

Due to the playing fields not being level, ya can't have it both ways. The working folks are trying to make ends meet in China, too.

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