Bought GE from H Depot--broken ppart on door when unboxed..they would not send tech out for cosmetic problem--it was not just cosmetic--they sent part for me fix it myself--one of the replacement parts was broken and the door would have had to be torn apart--took it back and demanded a refund....Ordered knemore on line-got it--first time top rack was pulled out it fell apart--at lAST IT HAPPENED before installation...now it sits in our living room waiting for a replacent that is suppose to be available 2/14---are any of them any good anymore?? Sure hope it fits the hole where I currently have one--looks like they vary in size some..