|dflippin08 said: (quoted from post at 08:36:56 03/06/14) |
Man clocks in on the job. Gets the tractor in the shop. Replaces the pump. Test his repair. cleans the tractor. cleans his bay. Does a write up explaining what was done. All this cost money.[/quote]
After serving several years as a JD dealer service manager I think I fully understand the technicians procedure. You left out the scheduled coffee breaks that the technician "fails to clock out/in" on the repair order!!!! :wink:
PS: you also left out the part about diagnostics.
I personally asked Tim S about R&R time and he thought it was about twice too much. This post was edited by Tx Jim at 06:33:44 03/06/14.