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Re: Dealer issue with 14T baler again

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12-29-2012 07:10:26

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your issue seems tricky as it seems you didn't have a clear understanding before you had machine in shop. If you had an agreement with the dealer that they would guarantee repairs and positive results you might have a good basis for asking for adjustments or money back. I doubt that a dealer would agree to this. Sounds to me that you allowed the dealer to work on it time and parts. Before I would consider this I personally would have a stop agreement as to cost. Now having said that I have a friend that has their mower serviced strickly at JOhn Deere. They pick it up change oil and return. After a recent use they noted oil all over the rear of the mower. As a friend I looked at it and it seemed to be the shut off valve and I suggested a new valve. Also offered to take to my place and test but they declined. Anyway they took to shop, took engine apart, you name it. Ran up a $2000 bill. When mower returned owner said mower didn't leak till dealer serviced and as I understand refused to pay. Dealership as I understand it wrote off repairs. I still think it was only a $20 valve that had gotten galded in an oil change. But now I would wonder about a relationship. If you want to trash the relationship I suppose you can try the same thing but they may take your credit to court. Like I said before an agreement as to what is to be done and extent of work is the best. Good luck.

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12-29-2012 09:38:47

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 Re: Dealer issue with 14T baler again in reply to machinery-man, 12-29-2012 07:10:26  
Especially when it's only a 500 dollar baler to start with.

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Tx Jim

12-29-2012 09:44:23

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 Re: Dealer issue with 14T baler again in reply to Ray, 12-29-2012 09:38:47  
14 hrs labor is A LOT just to put on 2 chains,2 billhooks and some adjustments.

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