JD 348 part name

I have a John Deere 348 square baler. There are plates/parts in the bale shoot that the bottom plunger rollers ride on. These are worn and I would like to replace this winter. The parts people at JD are pulling their hair out as we can't locate them in the JD parts breakdown. They bolt down to the bottom of the shoot What exactly are these called, Or does anyone have a part number? Baler is a wire tie.
 

Tell the parts people they're called plunger head guides.
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