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Implement Alley Discussion Forum

Re: corn pickers

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09-12-2013 15:28:25

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All I can say is,I hope he has a better Deere dealer that we have around here if he goes that way. On something like that,where it hasn't been made for a long time and had kind of a limited production,all you'll get is attitude. I had a 700 grinder mixer,one of those last ones with the flat bottom. I needed a simple part for it and when the parts manager got done berating me on that thing,it was absolutely the end between me and Mother Deere. That kind of "service" was totally uncalled for by anybody anywhere.

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09-14-2013 09:25:12

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 Re: corn pickers in reply to rrlund, 09-12-2013 15:28:25  
I use to wonder how you could get so mad at any brand because of one dealer until the last time I was in my just in case femmeco fiat CNH or who ever there name is this week they passed me off so bad I will never go back because if I do somebody is getting punched in the face .and they are never in a hurry and any parts I need for anything I own is NLA anyway

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09-15-2013 07:18:56

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 Re: corn pickers in reply to 4020deereboy, 09-14-2013 09:25:12  
Agrivating ain't it? You have to understand it wasn't a one time thing. I practically worshiped at the alter of the Deere when we had a local dealer. Had a Deere wrist watch,even Deere mud flaps on my pickup. Things went down hill when I had to start going somewhere else. They treated me like a red headed b@stard step child from day one. It took quit a while,but they finally pushed me too far. I had already started going to the Agco dealer for New Idea and Gehl since our local Deere dealer had been New Idea and Gehl. The Agco dealer treats me like the old Deere dealer did. They know my name and will talk and joke around,ask about the family,things like that. I'm not going to be treated like crap just for paint color when I can be treated like family and get the same job done.

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09-16-2013 13:13:25

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 Re: corn pickers in reply to rrlund, 09-15-2013 07:18:56  
I know the feeling I ain't the biggest farmer in the world but I want to be treated decent I have been treated very good at the agco dealer to they have most stuff ive needed in stock. I have a John deere that is close to me that I have about the same feelings for as you do.

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09-13-2013 19:23:32

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 Re: corn pickers in reply to rrlund, 09-12-2013 15:28:25  
you need to remember that some years ago the ceo of jd stated that jd would no longer be a service driven company and would now be a profit driven one.

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09-13-2013 07:17:57

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 Re: corn pickers in reply to rrlund, 09-12-2013 15:28:25  
I have had similar experiences at the parts counter, I dont spend tons there anymore, but simple customer service would be welcome.

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NY 986

09-12-2013 17:06:50

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 Re: corn pickers in reply to rrlund, 09-12-2013 15:28:25  
I guess I am lucky as there is no getting around small fry such as myself here in NY for the dealers. Not enough free spending BTO's to support any one dealership.

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09-12-2013 16:38:02

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 Re: corn pickers in reply to rrlund, 09-12-2013 15:28:25  
I feel your pain. My family-run, 70-year old, single-location dealer in Pikeville, PA was cut by Deere a couple years ago. The multi-store location that took over the territory isn't interested in anything older than 15 years unless it's a "classic" like a 4020.

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09-12-2013 18:13:56

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 Re: corn pickers in reply to Tim(nj), 09-12-2013 16:38:02  
Exactly. They carry maintenance parts for newer stuff,but if you want actual "repair" parts for something,good luck. Last time I tried to get something for this 1020 tractor that I still have,they told me it wasn't available from Mother Deere anymore,but they could get it from A&I if I wanted them to. The exact words were "but A&I's not in any hurry,it could take a week". That was the last time I darkened their door. I told them it was time to start looking for a different loader tractor. I did and I bought one. Not a Deere. I keep it around though. The hard feelings come back every time I look at it and remind me to never buy a Deere anything again.

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09-15-2013 10:24:30

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 Re: corn pickers in reply to rrlund, 09-12-2013 18:13:56  
Pikeville stayed in business and became an A&I parts dealer, and I can go online at 10PM Sunday and order the parts I need and they will usually be at my door on Tuesday.

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09-15-2013 11:29:10

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 Re: corn pickers in reply to Tim(nj), 09-15-2013 10:24:30  
Ya,I can usually get A&I parts through Worthington in St Johns pretty quick. Sounds like the dealer was just being their usual selves.

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