CASE 660 PARTS

Most places have a good assortment of hoses. If you find a competent counter person they should be able to match to a stock hose or a flexible hose. Probably have to talk to the oldest guy behind the counter.
 
not necessesaraly (?), my son is 30 & the asst. manager at the local napa & when someone comes in for farm parts, everyone else that works there sends the customers to him, it was the same way when he was asst manager in Des Moines also
 
As a person that has been in parts for 16+ years I have learned that customers appreciate knowledge but they appreciate the ambition to try to find something for them. I had a pair of brothers drive an hour trip yesterday to get parts from me. They didnt even call to see if we had the parts, they just showed up. I got them the parts they needed and they left happy. As they were getting ready to head out they told me they stopped at the local dealer. The parts man wouldn't try to find parts for them. One had an AC backhoe and wanted a fuel filter, he had the part number. Parts man wouldn't even look it up, he said they never sold AC backhoes. Well the number was 70251397 a very common CAV filter. The other brother needed EZ trail spindle. He had the old one with him but didnt know the model number. I matched it up and brought it down to him. Again other parts place wouldnt try, as he didnt have the model number.

Many dealers are judged by the parts department.
 

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