I'm pleased with mine.
I let the Briggs engine idle to cool down ~ 5 mins. before shutting it off.
The plastic bushings in the steering sticks' forward & reverse pivots will fail if you swing them in or out too aggressively. Simple repair.
If it's about three years old or more, its got separate pumps & motors. My 2010 was the last of these.
Here"s the manual if you need it.