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Re: thanks for all the help on spitting studdering and backf

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Sean in PA

05-21-2014 19:57:12

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Yup. We don't make much here anymore because we've decided that "almost right" is good enough if it's cheap enough. The few products that are proud to be made in America seem to be pretty good quality still, like the Weathertech floor mats for cars and trucks. But, unfortunately, the things that most Americans are willing to pay a premium for to get good quality is getting to be a shorter and shorter list.

I work in the Computer industry, and I'm finally seeing a turnaround from the "off-shoring" of support call centers to India due to the horrid quality of service that you get from the lowest price bidders. The call centers all went to India for a while and they slowly started coming back to the US, but recently I've seen a trend of a number of call centers moving to the Philippines, and they are as bad as, or worse, than the ones in India were.
It's all because of the MBA's who never made anything or repaired anything in their life, are making the decisions based on "cost analysis".

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05-22-2014 03:20:56

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 Re: thanks for all the help on spitting studdering and backf in reply to Sean in PA, 05-21-2014 19:57:12  
well "profit" is what powers "capitalism". consequences be dammed.

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Sean in PA

05-22-2014 08:42:02

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 Re: thanks for all the help on spitting studdering and backf in reply to s19438, 05-22-2014 03:20:56  
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Yes, but short term profit has become the only focus for most companies, and when quality suffers as a result, then they lose business and long term viability is lost and they scramble for the next MBA "solution" for short term profits, and quality slips even more, and eventually the whole industry needs a government bailout, like what happened to the auto industry a few years back. As they said about the bank and auto industry bailouts... they're too big to allow to fail. Unfortunately, the aftermarket tractor parts industry isn't big enough or important enough for the government to even think about bailing it out.

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