I have just recently used them to order some parts I couldnt find here on YT. I thought shipping was a tad slow, but then again I get used to YT which seems to ship things very quickly. My order with fixthatferguson was placed on 04/18 and I got the shipping notification on 04/23. USPS did not start processing shipment until 04/28 and I received the package on 05/01. I got the correct parts and I would use them again, just lower my expectations on how fast I would receive my order.