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Buyer and Seller Feedback - Re: Lenz Truck Center, Fond du Lac, WI

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Dr Gago

02-13-2011 16:32:18

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You bought a 6 year old truck, if you wanted a new truck warranty you should have bought a new truck.

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730d se

02-15-2011 19:52:15

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 Re: Lenz Truck Center, Fond du Lac, WI in reply to Dr Gago, 02-13-2011 16:32:18  
Dr Gag, not so fast.
Had he purchased the truck from an individual, he would have likely paid less. Those sales are legally "as is, where is", as the private seller is not required or equiped to inspect the vehicle past what they already know about it.
Any dealer has the resources and is required to "check out" any vehicle they sell. They also charge more for it. So, it is very strange that a wheel bearing would go out in 30 days. It tells me that either they did not inspect the truck, or they did and choose (like many crooks) to not say anything.
Unless he put 30,000 miles on it in 30 days, the selling dealer should have made it good.

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Bryan iniowa

02-16-2011 05:56:20

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 Re: Lenz Truck Center, Fond du Lac, WI in reply to 730d se, 02-15-2011 19:52:15  
why couldn't a wheel bearing fail in thirty days ? Here used car dealers can sell anything "As is " or any warranty they decide . True the dealer should have shown some good wiil , but certainly not mandated . lot of how far a seller will go has to do with buyers attitude also . Come in steaming and cussing you are less likely to get as good of service .

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730d se

02-16-2011 07:01:11

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 Re: Lenz Truck Center, Fond du Lac, WI in reply to Bryan iniowa, 02-16-2011 05:56:20  
You are correct, nor is it mandated that we buy anything else from dealers that will not do the right things. In any business, you have to sometimes give a little to help your reputation for the long haul.
Dealers go belly up and can't figure it out. DUH!
Or, their numbers drop, so they start running those stupid "We are number one!" TV ads.
Many of them are as close as they can get to "number one", they are a large pile of steaming stinking "number two".

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