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Buyer and Seller Feedback - Re: Harlan Kruger AKA Kruggiemonster

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Author  [Modern View]
730d se

11-29-2009 05:29:39

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I do not have a dog in this hunt. I do not know either the buyer nor the seller.
That means that I can make unbiased comments based on what both of you stated happened.
Yes, Harlan, "things" do happen in spite of our best efforts. And, the more transactions, the higher the chance for "things" to happen.
What no one in your shoes can ever truly cover over is the lack or absence of communication when things do go wrong.
When people do not respond and you know that they have a working phone and computer, it ALWAYS means that something is "rotten in Denmark".
I see sloppy sellers that just really and truly do not care about anything but how much money they can make. They feel that everything is all about THEM. They really do not care if a buyer gets screwed or cheated.
BUT, when someone brings it to light, they get all excited and all of sudden get busy trying to "justify" their slack actions. Just amazing isn't it?
They cannot seem to reply to the buyer's frustrations, but they sure can jump on here and reply trying to save their "reputation".
When a seller has had consistant trouble, they need to take a serious look at "the man in the mirror".
One cannot salvage a bad deal by having others state what a "smooth transaction" they had.
It is like a bucket with a hole in it. You can paint the rest of the bucket and make it look brand new, but until you properly repair the hole, you still have a faulty bucket.
When things do go wrong, use as much energy to fix it quickly and directly with the buyer as you do coming on here trying to smooth things over. It will pay big dividends.

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