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Farmall & IHC Tractors Discussion Forum
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Re: OEM tractor parts

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01-29-2013 08:42:21

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If you are talking about dealing with the CaseIH dealer I've gotten the feeling that us guys with older equipment are not really welcome there. They would rather sell accessories for a new tractor than parts for an old one. I'm running a 1206, an old IH haybine and a older CaseIH round baler that they could sell me parts for if they acted better. Heck I can go anyplace and get treated like that. I don't run a bill and pay up front with cash so it isn't that I'm a dead beat.


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01-29-2013 17:37:11

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 Re: OEM tractor parts in reply to oldtanker, 01-29-2013 08:42:21  
Rick, I have had the same issue with the CaseIH dealer (an hour drive from home) where I first went when I became involved with working on the old Farmalls ten years ago. Went to the closest CaseIH dealer for some parts and when my turn finally arrives at the counter a local guy with new equipment walks in and I just got forgotten about until everyone there had been taken care of. Like those letter series tractor folks are more trouble then they are worth. After a few times like that I found a different dealership the other direction from home which was about half again as far away. They were so helpful and just happy to help me with anything I was working on. At the time I was restoring an IH No. 11 hay rake which is really a rare item. They found several items I needed from the obsolete part depots and through the dealership network inventory system and put me in contact directly with them as the parts weren't worth the cost of shipping them to their facility and then on to my home. After a few times they just set me up with an account and now ship everything directly to my home and send a bill each month for any purchases. There are some really good CaseIH folks out there and if not happy somewhere give another one a try and you will find one as well, Hal.

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Centex Farmall

01-29-2013 15:00:18

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 Re: OEM tractor parts in reply to oldtanker, 01-29-2013 08:42:21  
Also the problem is finding a boy at the counter that knows what tractor you are talking about. You mention a 400 and get a blank stare. I almost feel like I'm at the auto parts store.

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01-29-2013 17:14:51

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 Re: OEM tractor parts in reply to Centex Farmall, 01-29-2013 15:00:18  
Easiest way is to give the CIH dealer the part number, you will know in about a minute if they have or can get the part. Everything is in their computer. Been doing that for 11 years with 0 problems except for one time when I got the wrong part. Excellent service.

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Centex Farmall

01-29-2013 21:09:31

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 Re: OEM tractor parts in reply to CNKS, 01-29-2013 17:14:51  
This is true and I am being a little dramatic. I have two dealers about the same distance. One is a little easier to deal with but in all honesty both have been helpful. Also have found some parts there that were cheaper than aftermarket.

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