I have only recently become interested in Farmalls over the last year or so and what I have found was that the first 2 or 3 times I was in there i got the same reaction but once they began to recognize my face and name they all came around. Just today I called about a toy tractor set for my nephew, they located the box, asked my last name to save it for me, and once they heard the name Finelli the guy on the phone knew exactly who i was and said "oh, hey Anthony how are ya today!"
Now, over the summer i walked into a new holland dealer to buy a used ford tractor with a loader and no one wanted to talk to me. The guy in the sales office literally looked up at me from his computer then looked back down and didnt even acknowledge I was there. When i asked if there was someone i could talk to about a tractor he said yeah theres someone around here. I went and found the manager, explained to him what happened, pulled the blank bank check out and said "I was going to buy a tractor today, now im not" and i walked out. well wouldnt you know everyone and there brother wanted to help then. I havent been back since and and tell everyone i can that story and recommend they go somewhere else.