SOURCES NEEDED for KOMATSU Manuals and Parts New and Used...

I have GOOGLED and EBAYED for days... Komatsu must be really dealer oriented because I cannot find squat. Normally if I am searching Farmall, Ford, JD, Chevrolet, or even Mini Cooper, I can find something. I am really having a hard time. Even the Komatsu site is locked down until you fill out an application and wait for a local dealer to contact you and provide an access code.

Are there reputable aftermarket or used equipment parts dealers that ya'll use? I am open to all offers. [b:5c41403a26]I need lower track rollers, fuel filter housing, operators manual, service manual, and parts manual for a Komatsu PC38UU-2.[/b:5c41403a26]

Thank you in advance,

Charles

Moore Machinery in Humboldt TN specializes in aftermarket Japan
parts. I have never bought any but have bought other stuff there,
731 784 4800 Channing is parts man. Otherwise go to rock and
dirt or machinery trader, they both have parts look up area. good
luck Scottz

Click on the link and then click on The Parts Connection under the Construction Equipment Heading. You may be able to find what you need there. I can tell you though that as far as finding aftermarket parts for Komatsu there really aren"t too many of them out there that are really what you"d call "aftermarket". About the only thing close to aftermarket I know of being available is when they use whole components (say a Cummins engine) made by another mfg., then you may get parts from the OEM of that specific component. As far as undercarriage components, depending on the machine, they too are often supplied by another OEM like Berco, etc. Again Komatsu has simply used components made by another OEM and used their branding. Before you do any buying make sure you price everything from all of the sources you find. In the case of any of the parts, they may be available from the Component OEM for a better price then from the Komatsu dealer, but then again they may not because Komatsu buys in such quantity they can sometimes pass on their discount to keep the price low and the consumer buying parts from them.

As far as manuals, depending on age do a search for J-E-N-S-A-L-E-S (without the hyphens), they may have what you need. Good luck
Heartland Communications

are the control decals on your machine in english or Jap writing?

Theres a reason I ask

You guys in the USA have it so good...there are more parts suppliers in your country than in any other country.Everything is geared to your market...you have more choice & better prices than any other country.
In Australia,we have a few aftermarket/Used suppliers...WildKat Spares,UKW,KomKat,Excavator World..
There are also numerous aftermarket makers in China,India & Middle East.
Try: Heavyquip for undercarriage.
: Also go to the DOZER section of Heavy Equipment Forums & look for the thread about Jap Dozers.There are guys who supply spares there too.
Good luck.

Rob, I think I know where you are going with your question. I learned today that my machine is a "grey market?" Komatsu. I can only find manuals in Japanese. The only label on the machine in English is the key switch, the rest are painted over except in the engine compartement which are in Japanese.......

My understanding is that these units are real-deal Komatsu's but were built for Aisa. They were then reconditioned and sold to the US or sold then reconditioned. The smaller machines that will fit in shipping containers are popular for this. Correct me if I am wrong.

I have been on the phone off and on today and parts are readily available, except the manuals. My Komatsu dealer is trying to see if a PC 35 or PC 40 will cross-reference.

Fill in the blanks for me.

Charles

theres where I was heading with my question. When I saw the pics of your unit I knew it was a grey market machine.

Many companys dont and wont support a grey market machine because of libality.

I have been with Kobelco dealer 20 yrs and Kobelco themseves will not supply parts or manuals for gray market units. In my desk drawer I have letter Kobelco sent to all dealers stating they will not support any machine that was not intented to be sold in the north america market.

I show this to customers who come in for parts and cant understand why I cant help them.

My friend at the local Komatsu dealer tells my they have the same policy.

where are you located?

I am in Louisiana and I have not had issues getting parts. Actually I have a part on on UPS as we speak from a Komatsu dealer and he is the one that told me it was "grey market". I suspected it and he confirmed it. From people I have talked to its not liability, but supporting machines that were not sold by US dealer. Kinda like Stihl selling as dealer only competing with Husquvarna which has dealers and selling at big box stores too. It shrinks the pie slice.

Personally I feel I got a good deal for a tight machine. There are enough sources of parts for it that I can choose my prices, which I am doing on some track rollers. The only difference is I would have paid 1 1/2 times the price at a dealer for a comparable USED machine. My Komatsu dealer is helping me out with machine info, specs, fluid capacities, ect because the official manuals are in Japanese. We both profit from this. He sells the parts and I am happy.

For someone like my wife and I, meaning use it for personal use, "grey market" make sense. I am not using this machine for commercial use or hire. I am only using it prevent paying a rental company or a contractor to preform what I can do if had the equipment to do so. I could pay out $10k in labor and be out $10k OR I can pay $10k, do my work and sell it for $10k+... Its a no brainer. We just happened to have the funds to "pay up front" instead of "as we go".

This may sound unfair from a dealer's prospective but a win-win for a land owner. I understand that local business' is important. I support many local business' instead of shopping at box stores. Same for my fuel, I'll fuel up at a "Mom-n-Pop" before a retail station. I have to do what financialy make sense to me. Hence supporting import equipment.

Just curious, what tipped you off that it was a "grey market" tractor? I personally think it was the design of the cab. It looks a little "different" from American styling. That and the fresh yellow paint covering the purple

Thanks again,

Charles

the thing that tiped me off to it being a grey market is the design of the boom and stick.

as for the libality issue...... as it was explained to me..... Grey market machines dont have the needed OHSA and all the other federal safety certifications needed to see a machine in the US.
Does you engine have a EPA emissions rating?

Look on you cab/rops.... do you see a tag anywhere that said its a certified OHSA structure?

If you machine was on a job site and overturned resulting in operator injury someone is going to be sued.... this is what scares the OEMs and why they hate asin market machines coming to north american.

I do agree that it doesn't appear to have a full ROPS cab. It is basicly sheet metal w/o a seat belt. I can understand the liability issue from that standpoint. I have an Industrial Engineering degree and part of my studies was OSHA and Industrial Operations. Most other countries away from the US have lax safety laws. I hope to never overturn it, I'd have to sue myself. For that matter I have a 1962 Farmall 504 with a loader and it has 0% safety devices. No ROPS, will start in gear, no seatbelt, ect.

Emissions, what emissions... Oh, that stuff from the exhaust pipe. No, I did not see an emissions sticker on a 1995 machine. Unless it was in Japanese.

Charles