John Saeli
Well-known Member
Called our local dealer this AM, where we spend mega bucks, for 3 special small screws. 90 cents each. Parts manager said they did not have any, but 2 of their other stores did, each store 60 miles in opposite directions from us. I asked if he could have 1 of the stores put 3 in a 1st class envelope & drop them in today's mail. His words, "I could not ask them to do that, but I can have them UPS them to you Monday". I hung up & googled the screws, & Messicks in PA was the 1st up. Never did business with them before. I called & talked w/ Joe in parts, explained my dilemma, and he said their mail had already left, but that on his way home, he would drop the envelope off at the Post Office. That is service, above & beyond, to which I am forever grateful!!