Loren, you sound like the local dealer I remember in our town. Well liked by everyone and had a very good business, Case was predominent in our area because of his relationship with customers AND good service shop.
The US would be so much better off today if it were run by folks like you, John Saeli, CNT, others and our old dealer rather than corp. accountants! So would Case. Guess nothing can stay the same but I still long for those days.